About this role
The Analyst – Training Administration, Reporting & AI Enablement will support the effective administration, reporting, governance, and continuous improvement of training and learning operations. The role will combine strong operational discipline with data analytics, automation, AI, and technical capabilities to improve the efficiency and effectiveness of training administration.
The successful candidate will be responsible for maintaining accurate training records, producing meaningful reports and insights, coordinating administrative activities, supporting stakeholders, and identifying opportunities to simplify and automate manual processes using AI and digital tools.
Required Skills & Capabilities
- Strong analytical and problem-solving skills with the ability to work with large datasets and translate information into actionable insights.
- Advanced proficiency in Microsoft Excel , including PivotTables, lookups, formulas, data validation, data manipulation, and reporting.
- Strong understanding of Generative AI , prompt engineering, and practical business applications of AI.
- Experience or strong aptitude in using Microsoft Copilot and AI-enabled productivity tools .
- Ability to learn new technologies quickly and identify practical opportunities to apply technology to business processes.
- Strong attention to detail and commitment to data accuracy.
- Excellent organizational and administrative skills with the ability to manage multiple tasks simultaneously.
- Strong written and verbal communication skills.
- Ability to prepare clear, concise, and professional presentations and management reports.
- Strong stakeholder-management and collaboration skills.
- Demonstrated ability to work independently, take ownership, and follow through on deliverables.
- Continuous-improvement mindset with an interest in simplifying and digitizing processes.
Preferred Technical Skills
Candidates with exposure to one or more of the following would be advantageous:
Excel | Power BI | Power Query | Microsoft Copilot | Generative AI | Prompt Engineering | SharePoint | Microsoft Teams | Learning Management Systems | Data Visualization | Workflow Automation
Preferred Experience
- Experience in reporting, business operations, workforce support, or a similar administrative/analytical environment.
- Experience preparing dashboards, operational reports, scorecards, or management information.
- Experience managing data quality, trackers, documentation, and recurring operational processes.
- Demonstrated interest or hands-on experience in AI, automation, digital transformation, or process improvement.
- Experience working with multiple stakeholders in a fast-paced and deadline-driven environment.