Product Owner (eArrest)

Join our team as a Product Owner (eArrest)!

Yes, you can! That's our attitude towards our work, ambitions, ideas, and relationships. We at Luminor believe that anyone has the potential to achieve big things and encourage everyone to achieve them, professionally and personally.

Whoever you are and whatever your role is, with Luminor, you will get a once-in-a-lifetime opportunity to build a local banking champion.

How You Will Make an Impact:

Product Ownership & Development

- Own the eArrest product lifecycle end-to-end, including product vision, roadmap, service management, enhancements, releases, and continuous improvement
- Define, analyze, and manage business requirements, identify process optimization opportunities, and support the implementation of technical solutions
- Monitor product performance, KPIs, service levels, incidents, and system updates, ensuring effective issue resolution and mitigation
- Collaborate with Development, Operations, IT, Customer Service, and other stakeholders to deliver efficient and customer-focused solutions
- Manage eArrest services information in public and internal spaces, give needed input to marketing and PR content

Risk & Compliance Management

- Ensure eArrest product and services adherence to internal policies, legal requirements, and industry standards
- Identify, assess, and mitigate risks, contribute to business continuity activities, and support audits, regulatory reviews, and risk assessments

Stakeholder, Delivery & Operational Excellence

- Partner with stakeholders across the organization to deliver high-quality product initiatives, ensuring alignment of business needs, priorities, and customer outcomes
- Act as the eArrest subject matter expert by providing support, guidance, training, and knowledge sharing to internal teams
- Drive Agile delivery through backlog management, prioritization, sprint planning, and cross-functional collaboration
- Ensure efficient product operations through effective coordination, documentation management, process optimization, automation, and continuous improvement

What Makes You a Great Fit:

- Higher education in IT, Economics, Mathematics, Business Management, or a related field
- Experience as a Product Owner, Business Analyst, or similar role, including requirements gathering, analysis, and delivery of IT solutions
- Strong ability to translate complex business needs into clear requirements and communicate effectively with both technical and non-technical stakeholders
- Understanding of IT systems, services, and Agile ways of working; experience participating in IT projects and managing product-related initiatives
- Knowledge of banking products, services, and processes would be considered an advantage
- Proactive, hands-on, and solution-oriented mindset with strong organizational, prioritization, and problem-solving skills
- Ability to work independently, collaborate effectively with diverse stakeholders, and facilitate discussions or workshops when needed
- Excellent attention to detail and ability to quickly learn new processes and domains
- Fluent English is required in spoken and written communication due to working on Pan-Baltic level

Why You Will Love Working Here:

- Flexibility. Flexible working hours, Hybrid work, and the possibility to work from anywhere in the EU, Iceland, Switzerland, and the UK (in total 90 days per year)
- International teams. Teams that go outside Pan-Baltic borders, where people value challenging work together with good humor and having fun
- Culture. You’ll be joining a team where things move fast, ideas flow freely, and change is part of the everyday. It’s a dynamic environment that keeps you learning, growing, and never bored
- More vacation. Additional weeks of vacation are available to all employees who have been in the company for 1 year or more
- Volunteer time off. We care about giving back to society, therefore, you will get additional days off for volunteering purposes
- Paid leave. We are proud of our employees who are participating in military training. Therefore, Luminor offers 30 fully paid calendar days for military training every year
- Health benefits. A competitive benefits package in addition to your salary that includes health insurance after the first 3 months pass in all three Baltic states, as well as Health days in case of your absence due to sickness without a doctor's note needed
- Wellbeing. Access to tools and resources that help you feel good and be productive at work and in life
- Professional growth. Internal and external training programs, LinkedIn learning, workshops, conferences, online training, etc
- Special Offer for Luminor products & services. Enjoy special offers & pricing for products and services provided by Luminor
- Gross salary. 3490 - 5000 EUR/month, which is to be determined depending on your level of experience and competencies

The application deadline is the 18th of October . We are looking for a candidate primarily already located within the Baltics. Please apply with your CV in English and PDF format !