Business Operations Co-ordinator

Administrative Support

- Managing diaries, meetings and room bookings.
- Preparing agendas, minutes and action logs.
- Handling correspondence, emails and telephone enquiries.
- Maintaining filing systems and business records.

Operational Support

- Coordinating day-to-day business activities.
- Monitoring and tracking tasks, projects and deadlines.
- Supporting the implementation of business processes and procedures.
- Assisting with compliance and audit requirements.

Financial Administration

- Raising purchase orders and processing invoices.
- Monitoring budgets and expenditure.
- Maintaining supplier records and liaising with vendors.
- Supporting payroll or expense administration.

Data and Reporting

- Producing reports, spreadsheets and presentations.
- Maintaining databases and management information.
- Analysing basic business data and producing summaries for managers.
- Ensuring records are accurate and up to date.
- Digitalisation of current processes

Stakeholder Coordination

- Acting as a point of contact for internal and external stakeholders.
- Supporting communication across teams and departments.
- Coordinating meetings, events and training sessions.
- Escalating issues to appropriate managers when necessary

Typical Skills Required

- Strong organisational and planning skills.
- Excellent communication skills.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
- Attention to detail and accuracy.
- Ability to manage multiple priorities.
- Customer service and stakeholder management skills.

Reception

- Acting as the first point of contact for visitors, clients and colleagues.
- Greeting visitors and managing the sign-in/sign-out process.
- Answering and directing incoming telephone calls and email enquiries.
- Managing reception and maintaining a professional front-of-house environment.
- Handling incoming and outgoing post, deliveries and couriers.
- Coordinating visitor passes and meeting room bookings.
- Ensuring meeting rooms are prepared and equipped for visitors and business meetings.
- Supporting office facilities management, including ordering refreshments and office supplies.
- Liaising with contractors, suppliers and building management as required.

Example Job Purpose

To provide comprehensive business, administrative and reception support to the organisation, ensuring the efficient coordination of business activities, professional management of front-of-house services, accurate record keeping, effective communication, and support for operational objectives.

Join us at United Infrastructure and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK.