About this role
We are hiring in Brazil!
🟢 At Dev.Pro, a US-based outsourced software development company, we're looking for contractors to join our global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our experts work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity.
We invite a proactive and adaptable IT Specialist to join our IT Support Team at Dev.Pro – a company delivering high-scale projects in POS, restaurant business, healthcare, fintech, and other domains. You’ll work with internal users and contractors across different environments, gaining hands-on experience with a wide range of technologies and tools. This Brazil-based role combines operational responsibilities with day-to-day IT support and troubleshooting.
🟩 What's in it for you:
- Join a global IT company with 1,000+ specialists and a strong presence in Latin America
- Work hands-on with Google Workspace, Atlassian tools, operating systems, networks, and lab hardware
- Build your skills in IT support with opportunities to grow into SRE and DevOps roles
✅ Is that you?
- Experience troubleshooting hardware, systems, and applications
- Experience working with macOS, Linux (Ubuntu), or Windows environments
- Experience configuring laptops, reinstalling operating systems, and setting up software
- Experience managing users and permissions in Google Workspace, Atlassian, or similar platforms
- Basic scripting knowledge or strong interest in Bash, PowerShell, or Python
- Experience sourcing and managing IT equipment
- Ability to create and maintain clear documentation
- Intermediate+ English level
- Strong communication, collaboration, and problem-solving skills
- Proactive, responsible, and team-oriented mindset with a willingness to learn
Desirable:
- Familiarity with SaaS systems and cloud services
- Previous experience in IT support, helpdesk, or system administration environments
🧩 Key responsibilities and your contribution
In this role, you’ll support day-to-day IT operations, equipment management, and technical troubleshooting.
- Support and administer macOS, Linux (Ubuntu), and Windows environments
- Troubleshoot and resolve hardware, system, and software issues
- Configure laptops, reinstall operating systems, and set up required software
- Manage users and permissions in Google Workspace, Atlassian, and other platforms
- Create and maintain organized technical documentation
- Handle IT equipment logistics, including sourcing, inventory management, and coordinating incoming and outgoing deliveries for contractors
- Support and maintain internal lab environments and networks
- Assist with basic scripting tasks and automation initiatives
Our next steps:
✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Offer
Interested? Find out more:
📋How we hire
💻 LinkedIn Page
📈 Our website
💻IG Page
By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data . I agree to have my Personal Data being stored and processed by Dev.Pro.