Sales Support Officer

Hello Products LLCLagos, LagosOn-siteFull-timeMid level, 2–5 yearsListed 5 days ago

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About this role

- Handling all administrative duties for the sales team

- Provides necessary data or reports to the sales team

- Responds to enquires, complaints and resolve issues via phone calls and WhatsApp

- Receive inbound calls.

- Keeping track of sales targets.

- Provides sales data and reports to other departments

- Compilation, comparation and computation of weekly and monthly sales reports.

- Provide all necessary sales data to management upon request.

- Comparison of competitors price in preparation of the prevailing SKUs Price list.

- Comparison of monthly Sales target vs achievement of RSM, Supervisors and IMOs.

- Preparation of Monthly sales review year till date vs Target on all SKUs Volume and Value wise.

- Prepares, dispatch and ensures that the Key distributorships agreement between organization and Key distributor is up to date and properly signed.

- Prepares, documents and dispatch KD self-collection agreement.

- Prepares and dispatches and documents quarterly Key distributors VIP Scheme loyalty Letter

- Prepares, dispatch and document Key distributors extra bonus letter

- Prepares and monitors monthly KD Sales Performance.

- Preparation and checking of HOS float.

- Monthly preparation and upload of Sales data (KD, IMO and Van sellout) on Orion

- Prepares and documents new price list.

- Preparation and documentation sales team incentive scheme.