About this role
Responsible for general receptionist, registration, and billing duties in a physician office setting.
Principal Accountabilities:
1. Manages phones
2. Greets patients
3. Schedules/confirms appointments
4. Enters demographics & patient information
5. Verifies insurance coverage, complete forms, collect co-pays
6. Balances cash
7. Maintains schedule in EMR system, and processes pre-certs/authorizations & referrals as well as medical records releases.
8. Other related duties as assigned
Required:
1. High School Diploma or equivalent experience
Preferred:
1. Excellent verbal and written communication skills
2. Individual must be customer and employee focused, must have demonstrated ability to multi-task
3. Proficiency with Microsoft Office suite.
4. Prior administrative experience in a physician practice strongly preferred.
5. Knowledge of computerized scheduling & EMR system a plus.