About this role
Responsible for ensuring that all requests from Insurance, Doctors and attorneys' offices are processes faxed and/or copied on timely manner.
Principal Accountabilities:
- Processes walk-in request for records and films requests and responds to STAT requests
- Handles and processes all checks for ROI and print records for Attorneys
- Notifies completion room for any incomplete records needed for ROI
- Answers all telephone calls and faxes from physician's office and outside customers
- Faxes requested information to physicians and hospitals
- Retrieves and disperses mail
- Mails requested certificate of hospitalizations to patients
- Requests old records from warehouse when needed
- Processes all PFS request
- Faxes doctors notes for their billing inquiries
- Posts payments into ChartMaxx from ROI requesters
- Processes requests from AMG physician, prints records from Epic and scans them into ChartMaxx
- Requests legacy records from AMG physician to process ROI request
- Other relevant tasks as assigned.
Required:
- High School Diploma required
Preferred:
- HIM experience preferred
- Minimum 1 year experience in related role or administrative role preferably in a medical setting.