About this role
About Pay.com
Pay.com is a payment orchestration and acquiring platform engineered for acceptance. We give online merchants one central hub to accept, route, optimise and manage payments worldwide.
We are looking for a dedicated Reconciliation Team Lead to lead our Reconciliation team within Finance Operations at our Limassol office in Cyprus.
Key responsibilities
- Perform daily, weekly and monthly reconciliations of transactions and balances across acquirers, PSPs, card schemes and bank accounts.
- Match internal platform data against external reports and bank statements and identify and investigate discrepancies.
- Prepare merchant settlement and payout reconciliations for review, checking volumes, fees, refunds, chargebacks and reserves.
- Support interchange and scheme fee validation by preparing data and flagging unexpected charges.
- Assist with the daily monitoring of safeguarded merchant funds, performing checks and escalating any breaks.
- Perform daily bank account reconciliations, including merchant accounts, as our banking operations go live.
- Track and follow up on open items and aged breaks until resolved, keeping records and the audit trail up to date.
- Communicate with internal teams and external partners to obtain information and resolve reconciliation queries.
- Prepare regular reconciliation reports and assist with month-end close and audit requests.
- Contribute to procedure documentation and process improvements as the team grows.
Requirements
- Bachelor’s degree in accounting, Finance, Economics or a related field.
- 2+ years of experience in reconciliation, payments, finance operations or a similar role, preferably within a PSP, FinTech, banking or financial services environment.
- Basic understanding of banking and payment flows, including settlement cycles and bank statements.
- Exposure to card payments or acquiring is an advantage.
- Good to advanced Excel skills (lookups, pivot tables) and comfort working with large volumes of data.
- High attention to detail with strong analytical and problem-solving skills.
- Well organised, with the ability to manage multiple tasks and meet daily deadlines.
- Proactive team player, eager to learn in a fast-paced environment.
- Fluent in English, both written and verbal.
What we offer
- Competitive salary and benefits package.
- Flexible working hours.
- Daily lunch.
- Medical insurance.
- Provident fund.
- Corporate, team and special events.
- Professional growth and training opportunities.
- Friendly and collaborative work environment.
- Opportunity to gain experience in a growing company in the FinTech industry.