Food Resource Center Specialist

Oklahoma City Indian Clinic (OKCIC) is a non-profit corporation that provides culturally sensitive health care to the American Indian population. OKCIC services include not only basic medical care but also dental, optometry, behavioral health, fitness, nutrition, and other family programs.

Our mission is to provide excellent healthcare to American Indians. We do this by putting people first, providing quality services, and maintaining our Integrity and Professionalism.

We are looking to add compassionate team players to our growing team as we continue to work toward our goal of becoming the national model for American Indian Health Care.

Oklahoma City Indian Clinic is seeking a Food Resource Center Specialist to help patients access nutritious food and community resources. This position supports the daily operations of our Food Resource Center, combining hands-on grocery and warehouse duties with compassionate patient service.

If you enjoy staying active, keeping things organized, and making a difference in your community, we encourage you to apply!

Job duties include, but are not limited to:

- Performs daily operations of the Food Resource Center, including stocking grocery shelves, organizing and rotating food products, bagging groceries, checkout, and maintaining product availability for patients.

- Receives and unloads food deliveries and trucks; verifies, sorts, transports, and stocks incoming products in the Food Resource Center and warehouse areas.

- Maintains organized and properly stocked warehouse, storage, refrigeration, freezer, and grocery areas.

- Rotates inventory using appropriate food storage and expiration-date practices; identifies and removes expired, damaged, or otherwise unusable products.

- Assists patients utilizing the Food Resource Center by providing courteous service, preparing and bagging grocery selections, and supporting an efficient distribution process.

- Maintains a clean, organized, and safe Food Resource Center, warehouse, and food storage environment in accordance with applicable organizational and food safety requirements.

- May assist with monitoring inventory levels and inventory counts, product organization, and restocking needs.

- Assesses patient eligibility for Food Resource Center services and helps patients access available food insecurity resources.

- Documents patient Food Resource Center utilization, resource requests, and applicable outcomes in the Electronic Health Record and/or designated tracking systems.

- Provides basic information and referrals for community resources, including SNAP application assistance, utilities, housing, and other resources as appropriate.

- Serves as a resource to staff regarding Food Resource Center services, eligibility, available food resources, and community referrals.

- Coordinates with community organizations, tribal entities, health organizations, nonprofits, vendors, and other partners supporting Food Resource Center operations and patient resources.

- Assists with donations, community events, outreach activities, and other Food Resource Center initiatives.

- Participates in Social Services-related committees and programs, including Warm & Fuzzy and Elder Community, as assigned.

- May provide day-to-day transportation for requested appointments to OKCIC, approved monthly IHS appointments, and monthly visits to the Chickasaw Nation Medical Center in Ada for patients who qualify under the referral system.

- Performs other duties as assigned to support Food Resource Center and departmental operations.

The Oklahoma City Indian Clinic is a non-profit organization and not a federal employer. Indian preference hiring laws apply. The Clinic is a 501(c)(3) non-profit corporation and an Equal Employment Opportunity (EEO) employer. The Clinic adheres to all applicable laws prohibiting discrimination in employment, including protections based on race, color, sex, national origin, age, disability, religion, veteran status, and other characteristics as required by federal, state, or local law.

Qualifications

- Must align with OKCIC vision, mission, and core values.

- At least 2 years of experience in a grocery setting, retail, food distribution, or a related environment is preferred.

- Experience working in a food pantry, grocery store, food distribution center, nonprofit, healthcare, or community service environment strongly preferred.

- Ability to provide professional and courteous service to patients from diverse backgrounds.

- Ability to organize, stock, rotate, and maintain food and grocery inventory.

- Basic computer skills and ability to accurately enter and maintain required documentation are required.

- Valid Oklahoma drivers license and acceptable driving record (no more than 2 points in the past 2 years). Must be eligible for OKCIC drivers insurance policy.

- Ability to follow food safety, sanitation, inventory rotation, and workplace safety procedures.

- Ability to work independently and collaboratively as part of a team.

- Experience assisting individuals with community resources or food assistance programs preferred. Knowledge of SNAP and other community assistance programs preferred; training provided.

- Previous experience working with Native Americans and/or unhoused populations.

- Strong organizational, communication, and multitasking skills

- Current CPR is required or must be obtained within 6 months of hire.