Senior Business Development Manager – Healthcare

FLATWORLD SOLUTIONS

Job Description

Senior Business Development Manager –
Healthcare

REQ-SALES-HC-2026

Department

Sales – Healthcare Vertical

Reports To

VP — Sales (Contact Center,
Healthcare & AI)

Location

Bangalore, India

Shift Timing

EST business hours (US
Eastern Time)

Employment Type

Full-time

Experience Required

7–12+ years in B2B
sales/business development, incl. 4+ years selling into healthcare

# About
Flatworld Solutions

Flatworld
Solutions (Flatworld.ai) is a global provider of technology-enabled business
process, contact center, and healthcare support services. The company combines
domain-trained operations teams with advanced automation and analytics tools to
help clients across Healthcare, Contact Center/BPO, and other verticals reduce
cost, improve compliance, and scale customer engagement.

# Role
Summary

We
are hiring a Senior Business Development Manager to own new-logo acquisition
and pipeline growth across healthcare providers, payers, clinical research
organizations, and healthcare BPO buyers in North America. This is a
quota-carrying, individual-contributor role for a hunter who can navigate long,
compliance-sensitive sales cycles and build trusted relationships with clinical
operations, revenue-cycle, and patient-engagement stakeholders.

# Key
Responsibilities

• Pipeline generation: build and manage a qualified pipeline of healthcare
prospects through outbound prospecting, referrals, partnerships, and inbound
lead conversion.

• Consultative selling: run a discovery-first sales process to diagnose client
pain points (patient access, quality assurance, compliance, staffing, patient
engagement) and map them to Flatworld's healthcare offerings.

• Solution design &
proposals: partner with
Solutions/Operations to scope engagements, build pricing, and produce
enterprise-grade proposals and SOWs.

• HIPAA & compliance
fluency: ensure every deal is framed
and structured for HIPAA compliance and other healthcare regulatory
requirements.

• Deal ownership
end-to-end: lead prospecting through
contracting and handover to delivery for each account.

• Forecasting: maintain CRM hygiene and accurate pipeline forecasts;
report weekly against KRA/KPI targets.

• Account growth: identify cross-sell/upsell opportunities and build
referral relationships with consultants and partners.

# Required
Qualifications

• Bachelor's degree in
Business, Healthcare Administration, Life Sciences, or related field (MBA
preferred).

• 7–12+ years of B2B
sales/BD experience, incl. 4+ years selling into healthcare providers, payers,
clinical research, or healthcare BPO/health-tech.

• Verifiable track record
of consistently meeting or exceeding sales quotas.

• Working knowledge of
HIPAA and healthcare compliance frameworks; fluency in RCM, patient access, and
clinical trial operations vocabulary.

• Experience with complex,
multi-stakeholder deals and long sales cycles (6–12+ months).

• Proficiency with CRM
tools (Salesforce, HubSpot, or equivalent); strong executive communication
skills.

# Success
Metrics (First 12 Months)

• Pipeline coverage and
new-logo bookings against assigned healthcare quota.

# What
We Offer

• Growth path: clear track to Sales Director / AVP Sales for
consistent quota over-achievers.

• Compensation: competitive base + uncapped incentive/commission plan,
benchmarked to experience — details shared during the interview process.