Certified Medical Assistant

Summary

The Medical Assistant works as a member of the Psychiatry team to assist prescribers with delivering quality service and maintaining a safe environment for all clients. The Medical Assistant helps to facilitate referrals for clients to community providers and other services the provider may think is necessary.

SCHEDULE: Full-time, 40 hours per week. Monday - Friday 8AM-4:30PM - Thursdays @ Fall River location located at 160 Osborn Street, Fall River, MA 02724.

$1 per hour Language Differential! (eligible languages include: Cape Verdean Creole, Haitian Creole, Portuguese, Spanish or ASL)

Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right.

Child & Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated.

Job Responsibilities & Essential Functions

- Provide daily prescriber set-up of charts and appointments, including all relevant information prior to initial evaluations

- Schedule diagnostic testing as requested by prescribers (e.g., lab, EKG, sleep study, neurologists, etc.) and obtain/provide results to prescribers by the next visit

- Helps to facilitate referrals to community and states agencies as requested by prescribers

- Must be able to read and interpret lab results and be able to identify and relay any important information to the nurse and med provider

- Assist with monitoring documentation as well as billing policies and procedures as determined by insurance

- Complete prior authorizations for medications and communicate insurance changes that may impact prior authorizations to prescribers

- Notify and assist prescribers with medication refill requests

- Provide assistance and coordination for any outside correspondence with prescribers including school day camp, medical orders, utility letters, medical necessity, medical affidavits, etc.

- Coordinate schedule for all drug reps at supervisors discretion

- Operate as a liaison between prescribers and clinicians, schools, clients, and outside providers regarding client care

- Triage phone calls and messages as indicated

- Participate in independent education and training opportunities

- Participate in team meetings

- Ensure clinical and medical staff receive optimal support to meet client needs

- Ensure effective systems that meet client needs in an ethical, caring, and cost-effective manner

- Maintain regular and timely attendance

- Maintain a level of professionalism suitable in a healthcare facility

- Possess excellent communication, organizational and interpersonal skills

- Ensure effective communication systems for medical, clinical, and administrative functions

- Maintain a positive attitude and working relationship with agency staff, supervisors, clients, and community contacts

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Required Education and Experience

A completed High School diploma or equivalent and have a minimum of three years experience in a medical or psychiatric office setting. Certification as a medical assistant, or candidates currently in the process of certification required.

Cultural Competency Qualifications:

- Awareness of personal attitudes, beliefs, biases, and assumptions about others

- Knowledge of the various dimensions of diversity, including gender, race, and ethnicity

- Acknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way

- Cultural knowledge of key populations that will be served to address disparities in service delivery

- Demonstrates positive attitudes towards cultural differences by showing respect and openness towards people whose social and cultural background is different from one's own

- Demonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agency

Travel Required

Must have a valid drivers license and reliable transportation that meets CFS Driver Policy. Travel is required to provide services in different settings and to attend agency meetings, events, and trainings

Benefits:

- Benefit eligible at 20+ hours per week

- Medical – Harvard Pilgrim/HealthPlans Inc.

- Dental – Unum

- Vision - EyeMed

- Wellworks for You (Employee Wellness)

- 2 weeks vacation accrued over 1st year, 3 weeks after 3 years, 4 weeks after 5 years and 5 weeks after 20 years

- 12 Sick Days, 10 Paid Holidays, and 2 Personal Days per year

- Flexible spending accounts – save on medical expenses and dependent care!

- 401K – CFS matches first 1% at 100%; 2%-6% of annual earnings are matched at 50%

- 100% Employer paid Life Insurance

- 100% Employer paid Long Term Disability and AD&D

- Supplemental/Voluntary Life Insurance, AD&D Insurance, Accident Insurance, Critical Illness Insurance, and Hospital Indemnity Insurance available for you, your spouse, and your children

- Tuition reimbursement – Up to $1,500 per calendar year

- Professional Licensure reimbursement (LICSW, LMHC)

- 24-hour travel assistance, mileage reimbursement, discounted Healthtrax gym membership, and employee appreciation events!

Child and Family Services, Inc. values a diverse workplace and strongly encourages applicants from the BIPOC, LGBTQ+, AAPI, Hispanic, Latinx and Veteran communities to apply for employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship, age, gender, sex,( including gender identity, sexual orientation, and pregnancy) disability status, protected veteran status, or any other characteristic protected by law.