Medical Assistant (33031)

Medical Assistant – Compensation & Pension (C&P) Clinic

Location: Jacksonville, FL
Pay Range: $18.00 – $22.00 / hour (Based on experience)
Job Type: Full-Time

Why Join Us?

At ExamWorks, we serve those who served. As a Medical Assistant in our Wexford Compensation & Pension (C&P) clinic, you will play a vital role in helping veterans and claimants navigate their medical evaluation process.

This is not a high-volume, chaotic primary care clinic. Here, you will focus on high-quality patient intake, specialized diagnostic testing, and providing a respectful, compassionate experience for every individual who walks through our doors.

What You Will Do (Key Responsibilities)

- Patient Advocacy: Welcome, check in, and guide claimants through their evaluation journey with empathy and professionalism.

- Clinical Intake: Interview claimants to document accurate medical histories and capture vital signs (blood pressure, pulse, temperature, weight).

- Diagnostic Testing: Perform specialized screenings including EKGs, Pulmonary Function Tests (PFTs), vision tests, and audiometry screenings.

- Phlebotomy: Conduct blood draws for required diagnostic testing.

- Provider Support: Prepare detailed clinical charts and conduct Independent Medical Opinion (IMO) research to keep providers on schedule.

- Clinic Excellence: Keep exam rooms and equipment sanitized, organized, and fully stocked.

Qualifications

MINIMUM REQUIRED QUALIFICATIONS
Education and/or Experience

- High School Diploma or equivalent required.

- Completion of an accredited Medical Assistant program or relevant certification preferred.

- Previous experience as a Medical Assistant or within a healthcare or clinical environment preferred.

- Experience performing clinical procedures and diagnostic testing, including phlebotomy, EKGs, PFTs, ABIs, and related claimant support activities preferred.

- Experience working in Compensation & Pension (C&P) examination environments or ambulatory clinic settings preferred.

- Excellent interpersonal and communication skills with the ability to interact professionally with claimants, providers, and staff.

- Strong organizational and multitasking abilities.

- Ability to conduct visual acuity and specialty screenings accurately.

- Strong attention to detail and documentation accuracy.

- Knowledge of medical terminology and healthcare operational procedures.

- Ability to work efficiently in a fast-paced clinical environment while managing multiple priorities.

- Ability to maintain confidentiality and comply with HIPAA and privacy regulations.

- Strong computer proficiency, including Microsoft Office 365 and healthcare scheduling or documentation systems.

- Ability to work independently while maintaining communication with operational leadership and clinical staff.

ESSENTIAL COMPETENCIES

QUALIFICATIONS

- Must be proficient in multiple software programs, including but not limited to Microsoft Word, Excel, and the Internet.

- Must be a qualified typist with a minimum of 35 W.P.M.

- Must demonstrate exceptional communication skills.

- Must be able to work independently, prioritize work activities and use time efficiently.

- Must be able to maintain confidentiality.

- Must be able to stay focused and concentrate under normal or heavy distractions.

LANGUAGE/COMMUNICATION SKILLS

- Ability to read, analyze and interpret common correspondence, medical records and itemized billing statements, and legal contracts and documents.

- Ability to write clearly and informatively to all required audiences and edit own work for appropriate spelling and grammar.

- Ability to respond appropriately and professionally to all inquiries or complaints from customers, regulatory agencies, upper management, and/or members of the business community.

- Ability to effectively present information one-on-one, in small groups, and/or to clients or vendors of the company.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position generally consists of:

- Ability to work at a desk or similar office-type furnishings up to 8 hours a day or longer as required by business needs.

- Ability to operate a computer up to 4 hours at a time.

- Ability to travel to different floors of the office or other locations.

- Ability to move throughout the office.

- Occasionally lifting and/or carrying up to 20 lbs.

- Occasionally pushing/pulling up to 20 lbs.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- Extended hours are occasionally required beyond the regular eight (8) hour work day.

- The noise level in the work environment is usually moderate.

DISCLAIMER

This Job Description is not an exhaustive list of all functions employees may be required to perform in the described role, and additional functions may be required. This Job Description is applicable to the above position with ExamWorks and/or any of its affiliates (collectively referred to as “ExamWorks”). ExamWorks reserves the right to revise this Job Description at any time with or without notice to employees. Employment with ExamWorks is at-will, and nothing in this Job Description changes that at-will status. Employees must be able to perform the essential functions of this position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of this position, unless such accommodations would cause an undue hardship to ExamWorks.

ACKNOWLEDGMENT OF RECEIPT AND ACCEPTANCE OF [TITLE] JOB DESCRIPTION

I have received a copy of the Job Description and have read it (or had it read to me) and I understand and  accept the responsibilities as outlined above. By signing below I acknowledge that I am able to perform the essential functions as outlined with or without reasonable accommodation. I understand that this job description is an outline of my duties and may not cover all duties and responsibilities of the job. I also understand my job duties and responsibilities may change, and if so I will be required to perform such additional duties and responsibilities. Should I have any questions or require further clarification of these expectations, it is solely my responsibility to discuss them with Management or a member of the Human Resource Team.