About this role
To provide a variety of administrative duties in support of the Collections Division. To evaluate, research, and resolve inquiries from members and internal partners. Assist members, internal partners, and external third parties via inbound calls, directing them to the appropriate department. Operates under supervision and through established policies and procedures.
- Experience in performing administrative support functions.
- Effective clerical, technical, or administrative skills.
- Effective organizational, planning, and time management skills.
- Effective skill presenting findings, conclusions, alternatives, and information clearly and concisely.
- Effective skill exercising initiative and using good judgement to make sound decisions.
- Effective skill reviewing documents for errors, inconsistencies, or missing information.
- Effective database, word processing, spreadsheet, and presentation software skills.
- Effective skill applying research and interpretation of findings to respond to requests.
- Basic research, analytical, and problem-solving skills.
- Effective skill following, interpreting, and applying guidelines, procedures, practices, and regulations.
- Effective skill communicating with all levels within an organization.
- Effective skill maintaining accuracy with attention to detail and meeting deadlines.
- Effective skill interacting tactfully and effectively in difficult situations.
- Effective interpersonal, verbal, and written communication skills.
- Ability to multi-task.
- Ability to maintain confidentiality.
- Ability to work independently and in a team environment.
Additional Information:
Hours:
- Monday - Friday, 9:00AM - 5:30PM
Location:
- 5510 Heritage Oaks Drive, Pensacola, FL 32526
- 141 Security Drive, Winchester, VA 22602