About this role
Job Summary
The Merchant Admin supports the Merchant Team through administrative coordination, item set-up accuracy, vendor communication, and order execution. This role helps maintain merchandise data integrity, pricing accuracy, and timely operational support across the business. The ideal candidate thrives in a fast-paced environment, manages multiple priorities effectively, and demonstrates strong attention to detail and communication skills.
Duties / Responsibilities
- Maintain vendor compliance agreements and supporting documentation
- Proactively review and analyze item set-up, pricing, and product accuracy
- Create, update, and inactivate item records within internal systems
- Process order entry and ensure data integrity across merchandising platforms
- Manage UPC and barcode setup for merchandise
- Execute and communicate pricing updates, markdowns, and promotional changes
- Partner with Store Operations on transfers, reticket requests, cycle counts, and RTV processing
- Communicate with vendors regarding orders, product details, and issue resolution via phone and email
- Support merchants with administrative tasks related to product flow and seasonal execution
- Assist in maintaining accurate records and distribute reports to key stakeholders
- Other administrative tasks as needed
Required Skills / Abilities
- Proficiency in Microsoft Office, especially Excel, and retail/POS systems
- Strong organizational skills with the ability to prioritize effectively
- Analytical mindset with strong attention to detail
- Clear and professional written and verbal communication skills
- Ability to manage multiple tasks and deadlines in a fast-paced environment
- Adaptability and willingness to support changing business priorities
- Strong problem-solving skills and follow-through
Qualifications
Qualifications
- High school diploma or equivalent required; associate or bachelor’s degree in business, merchandising, retail management, or related field preferred
- 1–2 years of administrative, retail, merchandising, buying support, or related experience preferred
- Experience working with spreadsheets, data entry, and retail systems preferred
- Strong proficiency in Microsoft Excel and other Microsoft Office applications
- Ability to analyze data accurately and identify discrepancies
- Strong organizational skills with a high level of attention to detail
- Ability to work independently while supporting multiple team members
- Strong communication skills with the ability to interact professionally with vendors and internal partners
- Ability to maintain confidentiality and handle sensitive business information appropriately
Work Environment:
- Office-based position in a professional corporate setting.
- Regular use of standard office equipment including computer, phone, copier, and other business technology.
- Requires extended periods of sitting, computer use, and visual concentration for reporting and analysis.
- Frequent collaboration with cross-functional departments including Planning, Buying, Warehouse, and Store Operations.
Physical Requirements
- Must be at least 18 years of age
- Ability to bend, twist, stoop, reach, and lift materials up to 40 pounds, with or without reasonable accommodation
- Physical demands for this role are minimal and primarily office-based