About this role
Orange & Rockland Utilities is seeking a highly motivated Analyst to join the Operations Performance and Support organization. The successful candidate will thrive in a dynamic operational environment and must possess strong analytical, organizational, and technology skills. This individual will work closely with the Field Operations Planners, Engineering, Operations, contractors, cost management and other business partners to support work planning, project coordination, operational reporting, and initiatives that enhance field operations performance. The Analyst will assist in the development and maintenance of reports, forecasts, and project tracking systems while supporting process improvements. We are looking for a candidate with a demonstrated ability to analyze data, solve operational challenges, manage multiple priorities, and contribute to continuous improvement initiatives that support safety, reliability, customer satisfaction, and operational excellence.
This position does not provide employment pursuant to the terms of a STEM OPT Training Plan
Required Education/Experience
- Bachelor's Degree and 2 years of relevant work experience or
- Associate's Degree and 4 years of relevant work experience or
- High School Diploma/GED and 5 years of relevant work experience
Preferred Education/Experience
- Bachelor's Degree preferably in Analytics, Computer Science, Information Technology, Math, Business or applicable degree and 2 years of relevant work experience
- Associate's Degree preferably in Analytics, Computer Science, Information Technology, Math, Business or applicable degree and 4 years of relevant work experience
- High School Diploma/GED preferably in Analytics, Computer Science, Information Technology, Math, Business or applicable degree and 5 years of relevant work experience
Relevant Work Experience
- Experience supporting operations, planning, scheduling, project coordination, reporting, or business processes, required.
- Demonstrated analytical skills with the ability to collect, organize, analyze, and interpret operational data, preferred.
- Strong proficiency in Microsoft Office applications including Excel, PowerPoint, Word, and Outlook, required.
- Experience developing reports, scorecards, or performance metrics, preferred.
- Experience working with work management systems, project tracking tools, databases, or reporting platforms, preferred.
- Strong verbal, written, and presentation skills, required.
- Demonstrated ability to manage multiple assignments and priorities in a fast-paced environment, required.
- Ability to work effectively with Operations, Engineering, Construction, contractors, and other cross-functional stakeholders, required.
- Strong organizational, problem-solving, and project coordination skills, required.
- Demonstrated commitment to safety, teamwork, customer service, and operational excellence, required.
Licenses and Certifications
- Driver's License Required
Additional Physical Demands
- The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
- Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.