About this role

Overview In the Microsoft Frontier Company, you won’t just build software; you’ll deliver real outcomes for some of the world’s most complex organizations. We are a global team of world-class engineers who have been working in a Forward Deployed Engineering (FDE) model for more than a decade, embedding directly within customer teams to solve their toughest challenges, side-by-side, and shipping production-ready solutions in days, not months. As a Principal AI Designer, you will blend strong human-centered design, research, and product design expertise with fluency in data and AI-driven solutions, shaping digital experiences where data science is central and delivering meaningful, human-first outcomes. You’ll work in small, multidisciplinary crews alongside data scientists, engineers, and program managers, owning the full lifecycle from research through to deployed experiences. Our work is powered by AI, applying the mindset and tooling across the entire development lifecycle to move from idea to production in days while maintaining the highest standards of security, quality, and trust. This role offers the opportunity to:<ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="color: black; margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">Shape human-first digital experiences grounded in research and data insights</li><li style="color: black; margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">Translate complex, ambiguous problems into designs that influence business strategy and customer outcomes</li><li style="color: black; margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">Collaborate with leading global organizations across industries</li><li style="color: black; margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">Apply the latest advancements in AI and design to solve problems at scale</li></ul> Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Product Design<ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="color: black; margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">Conceptualize end-to-end solutions as well as drive detailed designs for experiences by using design techniques to illustrate concepts & foster new ideas</li><li style="color: black; margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">Design and conduct both qualitative and quantitative research to understand customer needs, discover pain points, and evaluate experiences </li><li style="color: black; margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">Produce impactful artifacts including visualizations of findings & insights which are visually rich and bring clarity to the space being studied</li></ul> Design Collaboration<ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="color: black; margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">Represent the disciplines of Design and Design Research within technically oriented, multidisciplinary teams</li><li style="color: black; margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">Collaborate on shaping solutions through evidence-based research, using insights to inform holistic concepts</li><li style="color: black; margin-bottom: 0in; line-height: normal; margin-top: 0in; margin-right: 0in; font-size: 12pt; font-family: Aptos, sans-serif;">Deliver detailed designs and definitions for user experiences by using design techniques, ensuring all solutions uphold our responsible AI principles.</li></ul><ul style="margin-bottom: 0in; margin-top: 0px;"><li style="margin: 0in 0in 0in 0px; line-height: normal; font-size: 12pt; font-family: Aptos, sans-serif;">You will embody our <a href="https://careers.microsoft.com/us/en/culture">culture</a> and <a href="https://www.microsoft.com/en-us/about/corporate-values">values</a></li></ul> Qualifications Minimum Qualifications:<ul style="margin-bottom: 0.0in; margin-top: 0.0px;"><li style="margin: 0.0in 0.0in 0.0in 0.0px; line-height: normal; font-size: 12.0pt; font-family: Aptos, sans-serif;">Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 6+ years experience working in product or service design<ul style="margin-bottom: 0.0in; margin-top: 0.0px;"><li style="margin: 0.0in 0.0in 0.0in 0.0px; line-height: normal; font-size: 12.0pt; font-family: Aptos, sans-serif;">OR Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 8+ years experience working in product or service design</li><li style="margin: 0.0in 0.0in 0.0in 0.0px; line-height: normal; font-size: 12.0pt; font-family: Aptos, sans-serif;">OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems). </li></ul></li></ul> Preferred Qualifications: <ol style="margin-bottom: 0.0in; margin-top: 0.0px;"><li style="margin: 0.0in 0.0in 0.0in 0.0px; line-height: normal; font-size: 12.0pt; font-family: Aptos, sans-serif;">Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 15+ years experience working in product or service design<ul style="list-style-type: circle; margin-top: 0.0in; margin-bottom: 0.0in;"><li style="margin: 0.0in 0.0in 0.0in 0.0px; line-height: normal; font-size: 12.0pt; font-family: Aptos, sans-serif;">OR Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 12+ years experience working in product or service design</li><li style="margin: 0.0in 0.0in 0.0in 0.0px; line-height: normal; font-size: 12.0pt; font-family: Aptos, sans-serif;">OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems).</li></ul></li><li style="margin: 0.0in 0.0in 0.0in 0.0px; line-height: normal; font-size: 12.0pt; font-family: Aptos, sans-serif;">6+ years experience shipping products, services, or games and/or delivering to customers as a result of an end-to-end design process</li><li style="margin: 0.0in 0.0in 0.0in 0.0px; font-size: 12.0pt; font-family: 'Times New Roman', serif;">Strong human-centered AI design expertise, combining responsible AI principles, research rigor, and advanced design/prototyping skills to translate insights into actionable product decisions through cross-disciplinary collaboration</li><li style="margin: 0.0in 0.0in 0.0in 0.0px; font-size: 12.0pt; font-family: 'Times New Roman', serif;">Enjoy travel and are comfortable with travel up to 25%</li></ol> #FDE#MicrosoftFrontierCompany Product Design IC5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: <a href="https://careers.microsoft.com/us/en/us-corporate-pay">https://careers.microsoft.com/us/en/us-corporate-pay</a> This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. <hr> Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html">requesting accommodations.</a>