About this role
The Logistics Specialist is the first contact person for customers, transporters, warehouses, suppliers, shipping lines, providing all necessary administrative and logistic information to ensure a smooth ongoing day-to-day business flow. The Logistics Specialist reports functionally to the Logistics Manager.
Responsibilities:
- Plan shipments using SAP software.
- Build relationships with 3rd party logistic vendors to ensure a high level of service.
- Provide prompt, professional communication with both internal and external customers regarding business requirements and transportation related issues.
- Respond to incoming communications from internal and external customers and where necessary resolve and escalate issues as needed.
- Identify, recommend and implement changes that solve problems and result in greater efficiencies and improved customer service.
Requirements
- 2+ years of experience working in an international export logistics environment.
- Ability to multi-task and meet established deadlines in a fast-paced environment.
- Proficiency in Microsoft Office (Excel, Word and Outlook).
- Experience with SAP preferred.
- Strong knowledge of import/export procedures
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