About this role
We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.
Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.
We connect. We inspire.
Role Description, Purpose & Accountability
Join the British Council and help deliver high-quality examination services that open doors to education, employment and professional opportunities through trusted UK qualifications.
As a Delivery Network Assistant, you will play a key role in supporting the smooth and efficient delivery of examinations and post-exams services within your location. Working as part of a collaborative operational team, you will help create a positive experience for candidates, venues, examiners and partners while maintaining the highest standards of quality, security and customer service.
This varied role covers all stages of the exam lifecycle, from receiving, storing and preparing co nfidential examination materials to supporting test day delivery and post-exam processing. You will act as a key point of contact for venues, venue supervisors and Test Day Staff before and during exam sessions, helping coordinate operations, resolve issues and support customer enquiries.
You will be responsible for the secure handling of confidential materials in line with compliance requirements, including activities within the Confidential Materials Room (CMR). This includes preparing and distributing exam materials, coordinating transport and logistics, ensuring test day resources and equipment are available, and maintaining accurate tracking and reconciliation processes. You will also support the scanning and submission of exam papers, processing of results, production and distribution of certificates, and management of enquiries on results.
The role also involves supporting financial administration, audit activities, risk management and continuous improvement initiatives, ensuring British Council policies and procedures are followed at all times. You will work closely with colleagues, suppliers and contractors, managing multiple priorities while identifying and escalating issues that may impact service delivery or customer experience.
We are looking for a highly organised and proactive individual with experience in administration, operations, logistics, service delivery or a similar environment. You will have excellent attention to detail, strong communication skills and the ability to handle confidential information with care. Experience in examinations, education, events or another regulated operational setting would be advantageous.
As part of the British Council's English and Examinations Strategic Business Unit, you will contribute to a global operation delivering examinations in more than 110 countries, including around 400,000 exams annually across the EU region.
Qualifications & Experience
Essential
- English language proficiency at a minimum of CEF B2 level
- Ability to understand compliance regulated procedures
- Working in a challenging environment against tight deadlines.
Desirable
- Relevant qualifications
Important Information
- Location: The position is fully office based, located in Bucharest, Romania
- Contract Type : This is a two-year fixed term and full-time position.
- Working Pattern: 8 hours/day, 5-day working week, 40 hours/week.
- Salary: Pay range 2J, 5,200.00 - 6,000.00 RON
- Benefits: Private medical services package with Regina Maria or Medlife,13th salary payable in December, End of service payment according to the years worked in British Council ( min. 2 years ), 100% discount on the English language courses and any exam offered by the British Council / one single time/year / one single exam (also for first degree relatives), Employee Assistance Program , Access to online learning and development platforms, Annual Leave according to the years of work ( min 22 days ), Additional days off
- Right to Work: The candidates must have legal right to live and work European Union. No relocation or visa sponsorship will be supported for this position.
- Background Screening: all successful candidates are obliged to undergo comprehensive background screening
- Closing Date: 20 th October 2026
A connected and trusted UK in a more connected and trusted world.
Equality, Diversity and Inclusion Statement
We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.
Safeguarding Statement
The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.
If you experience any difficulties with submitting your application, please email [email protected]