Analyst-Risk Management

American ExpressGurugram, HaryanaHybridFull-timeMid level, 2–5 yearsListed 3 hours ago

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About this role

Marketing Campaigns are critical drivers of American Express strategy to acquire, engage and retain customers. Marketing teams across international need best in class tools and processes to enable flawless and timely delivery of their campaigns to unlock the value for our customers and prospects. The I nternational Campaign Solutions & Execution Team within International Marketing Experiences (IMX) is responsible for supporting campaign targeting, execution, delivery and fulfillment.

The Analyst, International Campaign Solutions & Execution team, will play a key role in driving process excellence, operational efficiency, and risk mitigation across campaign targeting and execution processes for international markets. This role will serve as a trusted consultant to marketing stakeholders by providing insights, recommendations, and innovative solutions that enhance marketer experience, improve operational effectiveness, and accelerate speed to market. The individual will actively identify opportunities for process improvement, support change management initiatives, and leverage emerging technologies, including AI-based tools, to deliver scalable business value.

- Proven experience in stakeholder consultation, business problem solving, and process improvement.

- Strong stakeholder management skills with the ability to build credibility, influence outcomes, and work effectively across diverse teams.

- Self-motivated and proactive, with a demonstrated ability to take ownership, drive initiatives independently, and deliver results.

- Strong change management mindset with experience supporting operational or technology-driven transformations.

- Ability to identify process inefficiencies and develop practical, scalable solutions that improve effectiveness and reduce risk.

- Strong analytical and problem-solving skills with experience translating insights into actionable recommendations.

- Experience leveraging AI tools, automation technologies, and data-driven approaches to improve operational processes and business outcomes.

- Strong communication and collaboration skills with the ability to engage and influence stakeholders at multiple levels.

- Ability to balance multiple priorities and make sound decisions based on business needs, risks, and available data.

- Experience working in a global, cross-functional environment and collaborating across regions and cultures.

- Working knowledge of data and analytics tools such as Tableau, Power BI or similar technologies

- Master’s degree in management, Marketing, Information Technology, Engineering, or any other relevant qualification

2-6 years of relevant work experience