Officer, Payment Processing

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As the Officer, Payment Processing, you are responsible for supporting the payment processing area in delivering both domestic and international payments submitted by customers through various channels, ensuring timely and accurate processing. You will collaborate with other business units and stakeholders to maintain a high standard of service for our customers, while adhering to ANZ processes and policies. This approach ensures operational excellence and minimises potential risks to ANZ on a daily basis.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Location: ANZ Branch Vientiane, Laos

Role Type: Permanent, Full-time

What will your day look like?

As an Officer, Payment Processing, you are accountable for:

- Processing domestic and international payments.

- Ensuring all transactions are completed accurately and in accordance with bank policies and procedures.

- Reconciling and processing all inward and outward payments within the appropriate time frames.

- Providing required Regulatory reports accurately and on schedule.

- Delivering internal and external customer service consistent with ANZ strategies and offering advice or guidance to customers as needed.

- Reviewing and developing processes by eliminating unnecessary steps and maintaining a detailed understanding of business and financial requirements.

What will you bring?

To grow and be successful in the role, you will ideally bring the following:

- Knowledge of domestic and international payment processing (inward and outward).

- Experience in reconciliation, settlement, and payment processing with a focus on accuracy and efficiency.

- Proven ability to conduct internal and external case investigations.

- Strong team collaboration and interpersonal skills.

- Practical understanding of operational risk and compliance policies and procedures.

- Effective time management skills with the ability to meet cut-off times and service level requirements.

- Good written and verbal communication skills.

- Proficient in Microsoft Office tools and applications.

- Tertiary qualification in Finance, Accounting, Business, or a related discipline.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

To find out more about working at ANZ, visit https://www.anz.com.au/careers . You can apply for this role by visiting ANZ Careers and searching for reference number 125367.

Job Posting End Date

20/10/2026, 11.59pm, (Melbourne Australia)