About this role
## About U&I
U&I is a Bengaluru-based nonprofit (est. 2011) working at the intersection of education and volunteering. Our Empower program has delivered 21,370+ corporate volunteering projects across 39 cities in India , partnering with organisations including Accenture, Cisco, Microsoft, Nvidia, Salesforce, DocuSign, HPE and Dell.
## Role Overview
U&I is looking for a Senior Manager to head Empower, our corporate volunteering program. You will own the strategy, team, and partner relationships that help us deliver meaningful corporate volunteering experiences across India. You will lead a team spanning event delivery, NGO and activity partnerships, and city operations, and be U&I's senior point of contact for our largest corporate accounts. This is a leadership role with full ownership of a program that has delivered 21,370+ projects and continues to grow.
## Key Responsibilities
Execution & delivery
- Own the quality and consistency of corporate volunteering events delivered across cities, from planning and readiness to on-ground execution and closure.
- Ensure every engagement is well planned, with clear responsibilities, timelines, logistics, volunteer readiness and community partner preparedness.
- Stay close to execution and step in when there are gaps, risks or issues that need senior-level intervention.
- Set and maintain clear standards for event delivery, volunteer experience, beneficiary dignity and partner expectations.
Strategy & growth
- Own Empower's annual strategy and targets across volunteer hours, projects delivered, and revenue.
- Grow existing partnerships through multi-city and multi-year engagements, alongside new partner acquisition led by our Corporate Partnerships team.
- Identify and develop new volunteering formats and activities in partnership with our Programs team.
Team leadership
- Lead a team covering event delivery and execution, NGO partnerships and activity development, and city-level operations across U&I's 39-city footprint.
- Set clear ownership and standards across the team, including quality of delivery, host management, and inventory and logistics.
- Coach and develop managers and help build the next layer of leadership.
Partner relationships
- Be U&I's senior relationship owner for our largest corporate accounts, working directly with CSR, Sustainability, and HR/Employee Engagement leaders.
- Represent U&I in partner reviews, renewal conversations with the Corporate Partnerships team, and escalations.
- Ensure every partner engagement reflects U&I's quality and impact standards.
Operations & reporting
- Track and report program KPIs to U&I leadership.
- Manage program budgets and resourcing across cities.
- Ensure smooth handoffs between the delivery, partnerships, and programs teams.
##
What Success Looks Like in your first year.
- 90 days: you know every top-10 account personally, and have a written Empower plan for FY27 that the team can repeat back to you
- 6 months: our three largest partners have moved from one-off events to a calendar-based, multi-city engagement, and every activity ships with an impact confirmation within a week
- 12 months: Empower hits its revenue & volunteer-hour targets, at least one manager on your team is ready for a bigger role, and partners renew because of the quality & not because we chased them.
Requirements
- 5 to 12 years of experience in program management, CSR, corporate volunteering, or a related field, with at least 2 years leading a team.
- Experience managing senior stakeholder relationships, ideally with corporate CSR, HR, Sustainability, or Employee Engagement teams.
- Experience running multi-city or multi-location programs with distributed teams.
- Comfortable owning targets and reporting against KPIs or OKRs.
- Strong written and verbal communication skills, with the confidence to represent U&I externally.
- Based in or willing to relocate to Bengaluru, with the ability to travel periodically to other cities.
Good to have
- Experience in the nonprofit or social impact sector.
- Background in event operations, logistics, or volunteer management.
- Exposure to CSR or matching-grant programs run by multinational companies.
What U&I Offers
- Ownership of a program with national scale and a decade of track record.
- Direct exposure to leadership at some of India's largest companies.
- A mission-driven team and the autonomy to shape how corporate volunteering grows at U&I.
- Competitive nonprofit-sector compensation.
Hey! Before you Click on "Apply Now" This form will take 20 minutes for you to fill and submit, so make sure to grab something to drink, so you are seated comfortably and most importantly Not in a Hurry!
Why is it long you ask? Good question, We'd Love to know the fun side of you before we get in touch with you with our Capes on.