Customer Service Officer

New World GroupHong KongOn-siteFull-timeJunior, 1–2 yearsListed 4 weeks ago

Apply now

About this role

Responsibilities

- Greet and provide premium customer service to tenants and visitors at Grade A office building

- Carry out daily operations including process visitor registration and provide ranges of value-added services at counter

- Handle enquiries and follow up complaints, emergency cases from tenants

- Collect feedback from tenants and follow up if needed

- Perform other duties assigned by supervisors

Requirements

- Diploma or above, with 1-year experience in customer service, hospitality or property management industry

- Fluent in Cantonese, English and Mandarin

- Strong communication and interpersonal skills

- Previous experience in exhibition/event/customer service is preferable

- Good computer skills, especially MS Office, Excel

- Shift duty (5-day work)

(Personal data collected will be used for recruitment purpose only)