About this role
Amex Offers Marketing Operations (AOMO), part of Amex Offers Digital Media (AODM) is a global organization that sits within MEMBERSHIP PORTFOLIO SERVICES (MPS) within the US Consumer Services Business. MPS is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model by connecting Card Members with Merchants that create opportunities to help drive our growth over the mid-to-long term. This is an exciting opportunity to be a part of the AOMS India team which is part of the Amex Offers Marketing Operations center of excellence within AODM. The AOMS India team is responsible for enabling Merchant and Card Member growth strategies and focusing on ensuring flawless onboarding and execution of global Amex Offers campaigns through effective marketing solution design, consultation, campaign set-up and delivery. The team is also focused on enabling partner priorities and is responsible for driving process transformation and automation to drive greater capacity and speed to market while maintaining quality and performance metrics.
• 5+ years of experience in Marketing Operations, Mar Tech and/or Marketing.
Bachelors degree from a reputed institute
• Strong attention to detail and accountability to drive flawless execution.
• Project management skills with a strong focus on process excellence.
• Demonstrate analytical and systematic approach to problem solving.
• Experience leveraging AI tools, automation technologies, and data-driven approaches to improve operational processes and business outcomes.
• Ability to think innovatively and challenge the status quo.
• Excellent verbal and written communication.
• Desire to work in a fast-paced, dynamic environment.