Water Services Manager WCC625167

Job Details:

Salary range: £58,299 - £64,815 per annum. Salary negotiable depending upon experience
Work location: 137 Lupus St, Pimlico, London, SW1V 3HE
Hours per week: 36
Contract type: Temporary up to 12 months
Closing date: 19 October 2026

About Us:

THE EXTRAORDINARY STORY OF THE IMPOSSIBLE DREAM

Housing and Commercial Partnerships in Westminster City Council is a world of extraordinary stories. Where people use their vision and commitment to open doors for the next generations.

Nothing beats the feeling of helping someone find their passion. At Westminster City Council, our City Lions team helps young local people engage with culture, creativity and dreams. When they came across a lonely, isolated 16-year-old who called himself a failure, they knew what to do. They worked 1-2-1 to find the thing this boy really loved. YouTube, it turned out. But it’s impossible to turn that into a career, right? Wrong. A week later, he was enrolled on the British Film Institute film-making programme. It was the ultimate light-bulb moment. And it turned him into what he is today – a budding Spielberg with a world of opportunity at his feet.

Please view the extraordinary story of the Impossible Dream here .

The Role:

As Water Services Manager with Westminster’s high profile Housing Services you can make your own powerful contribution to our success. Responsible for the strategic and operational management of water hygiene, water quality and Legionella risk across our housing portfolio, your work will involve risk assessments, written schemes of control, monitoring, inspection, testing, sampling, remedial works, record keeping and emergency response. Managing specialist water hygiene contractors and consultants, and providing assurance that control measures remain effective, you’ll also lead continuous improvements in resident safety, compliance, service quality and value for money.

Your day-to-day responsibilities will be many and varied, and include developing our Legionella management policy, water hygiene written scheme of control, management plan, risk registers and escalation arrangements, and ensuring the correct risk assessments are completed. Overseeing monitoring, inspection, testing, sampling, flushing, temperature control, tank and calorifier inspections, we’ll also expect you to work on TMV maintenance, cleaning and disinfection in accordance with the necessary requirements. Maintaining robust records, logbooks, certificates, test results and remedial actions, you’ll also manage and supervise our specialist contractors, ensuring their competence, accreditation and performance.

Leading the investigation of positive samples, abnormal results, service failures, suspected contamination and Legionella incidents will be another key focus, as will planning and delivering water quality and infrastructure improvement programmes. Ensuring new, altered and refurbished water systems are correctly designed, installed, commissioned, disinfected, tested and handed over, you’ll be ready to provide technical advice on safety, quality and Legionella control to senior officers and other stakeholders. Maintaining a competency framework and training programme for Responsible Persons, deputies, operational teams and relevant contractors, we’ll also expect you to manage delegated budgets, procurement and investment plans.

Please refer to the Job Description for more information.

About You:

To be a success in this vital role you should have well developed experience of leading water hygiene, water quality and Legionella risk management across a large and complex property portfolio, be capable of acting as a Responsible Person under ACoP L8, implementing effective written schemes of control and managing associated risk assessments, monitoring programmes and preventative maintenance. Capable of managing specialist water hygiene, water treatment and risk assessment contracts, and auditing records, logbooks, compliance systems, contractor activity and technical quality, you should also have the skills to plan and deliver infrastructure, tank, treatment, pipework and remedial improvement programmes.

Your excellent interpersonal skills will see you managing and developing technical staff, preparing and delivering authoritative reports and presentations to non-technical audiences, and communicating clearly via phone, in writing and face-to-face with our customers, residents and other stakeholders. It goes without saying that you’ll have detailed knowledge of ACoP L8, HSG274, COSHH, Water Supply (Water Fittings) Regulations and recognised water hygiene standards and practices, and your ability to assess risk, challenge technical evidence, prioritise remedial actions and make proportionate safety decisions will make you a valuable source of knowledge and expertise.

A confident user of IT systems and Microsoft’s suite of software, when it comes to formal certifications you should have a recognised qualification in Legionella risk management, water hygiene or Responsible Person duties through City & Guilds, BOHS, the Water Management Society or an equivalent body. And in addition to membership of a relevant technical or professional institution and evidence of continuing professional development, we’ll also expect you to hold a relevant technical qualification in building services, mechanical engineering, public health engineering, water systems, health and safety or a related discipline, or demonstrable equivalent experience. A practical and analytical problem solver with plenty of initiative and self-drive, you should also be a collaborative team player with the skills to plan, organise and prioritise your diary while producing work of the very highest standard.

Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role.

The Council is committed to achieving diverse shortlists to support our desire to increase the number of staff from underrepresented groups in our workforce. We especially encourage applications from a Global Majority (GM), people who are Black, Asian, Brown, dual-heritage, indigenous to the global south, and or have been racialised as 'ethnic minorities' (formally known as B.A.M.E , Black, Asian and multiple ethnic) background and, while the role is open to all applicants, we will utilise the positive action provisions of the Equality Act 2010 to appoint a candidate from a global majority background where there is a choice between two candidates of equal merit. If you are from a Global Majority background you can self-declare this to the hiring manager as part of our positive action commitments.

What We Offer:

Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, and over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in our borough. Westminster City Council is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diversity, and where residents, workers and visitors from all backgrounds feel welcome and safe.

At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is Our Westminster Way. To find out more about how we do this visit https://www.westminster.gov.uk/health-and-social-care/

As a forward thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.

The Council is a Disability Confident Employer. If you have declared a disability in your application , we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.

We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.