About this role
The Underwriting Management team serves as the strategic heartbeat and coordinating engine across our underwriting operations, driving key business priorities, operational consistency, and governance standards.
This role is best understood as a Strategic Assistant. Designed as a high-visibility, cross-functional position, it offers rich variety and exposure across underwriting divisions, executive leadership, and central partner functions (including Operations, Finance, Risk, Human Resources, Data, and Marketing).
As a Strategic Assistant, you will partner closely with leaders across Convex to provide proactive operational coordination, project delivery support, and stakeholder communication. You will act as a key connector across initiatives, helping translate strategic underwriting visions into smooth day-to-day execution.
Key Responsibilities
- Central liaison: act as a reliable point of contact between underwriting management, underwriting teams, and all other functions across Convex to ensure seamless collaboration. Proactively identify bottlenecks and partner with colleagues to devise practical, effective solutions.
- Project & strategic support: contribute to cross-functional change initiatives, strategic projects, and business planning cycles to enhance team efficiency.
- Regulatory compliance & governance: support regulatory reporting requirements and support governance activities to ensure alignment with Group policies.
- Events & communication: help plan internal workshops, team offsites, and stakeholder sessions while promoting transparent team communication.
- Documentation stewardship: maintain and organise vital operational documentation, including underwriting guidelines, risk registers, and business continuity plans.
- Meeting & briefing preparation: coordinate structured briefing materials, presentations, and agenda packs for Executive Committees and Working Groups.
- Distribution strategy support: assist in the operational management of the distribution strategy by supporting the Head of Broker Distribution.
- Budget & financial management: support departmental budget tracking, monitor operational expenses, and forecast resource allocation against financial targets.
Skills Knowledge and Expertise
We evaluate candidates holistically, placing significant value on transferable capability, emotional intelligence, and collaborative mindset over unbroken continuous service.
- Robust organisational and prioritisation skills, with the ability to bring order to varied workloads and manage deadlines calmly and effectively.
- Inclusive, articulate verbal and written communication skills, with natural relationship-building skills and the ability to liaise comfortably with colleagues across all levels.
- A proactive, inquisitive mindset with enthusiasm for learning, adapting to evolving environments, and solving practical challenges.
- Comfort in working with core productivity tools (e.g. Word, Excel, PowerPoint) and an interest in learning new digital platforms and management data reporting.
- A collaborative, supportive team player who thrives in an open, respectful, and friendly working environment.
- Absolute respect for confidentiality and discretion when handling sensitive business and executive matters.
Benefits
- Competitive Salary
- 30 days Annual Leave
- Birthday Leave
- 10% Employer Pension Contribution
- Private Health Insurance Medical Cover
- Group Income Protection
- Life Assurance Cover
- Enhanced Parental Leave
- Annual Health Check
- 3 days of Volunteer Leave each year
- £1,300 to spend on learning & wellbeing
- Give as You Earn
- Cycle to Work
- Season Ticket Loan