Building Manager - London, W11

We’re looking for an experienced Building Manager to oversee the smooth operation of a high end residential development based in London, ensuring a high-quality living environment for residents while maintaining the property to the highest standards.

- Location: London, W11
- Salary: £67,000
- Hours: Monday to Friday, 9am-5pm

The Role

As the Building Manager, you will take full responsibility for the development, including:

- Overseeing planned and reactive maintenance, including contractor management.
- Ensuring communal areas are impeccably maintained and presented.
- Delivering outstanding customer service to residents and visitors.
- Overseeing projects & major works

What You’ll Do

1. Building Management

- Conduct regular inspections of communal areas, ensuring cleanliness, functionality, and safety.
- Manage contractors, approve and assess maintenance work, and ensure compliance with safety protocols.
- Coordinate planned maintenance, ensuring timely execution to required standards.
- Manage stock levels for day-to-day items and facilitate meter readings for communal utilities.
- Oversee/conduct system tests, including emergency lighting, fire alarms, and lift emergency lines.
- Monitor parking compliance and address related issues.
- Provide input for budgets, residents’ meetings, and communication with directors.

2. Maintenance & Repairs

- Arrange and follow up on reactive and planned maintenance.
- Oversee the carrying out of minor repairs such as replacing bulbs, adjusting doors, and other small tasks.
- Coordinate and follow up on emergency repairs.

3. Resident Services

- Manage front-of-house services, including parcel and key handling.
- Ensure any on site staff or contractors are well adept in welcoming new residents, introducing house rules, and that they provide a visible on-site presence.

What You’ll Bring

Experience

- Proven experience managing prestigious residential developments or similar environments such as hospitality or armed forces.
- Strong leadership skills, with experience mentoring and developing teams.
- Contractor management expertise, including assessing and approving works.
- Financial management experience (desirable).

Qualifications

- Either be working towards or hold an IWFM, TPI or other equivalent property/facilities management based qualification.

Skills

- Exceptional time management and task prioritisation.
- Outstanding communication skills, both written and verbal.
- Proficient in Microsoft Office (Excel, Word, Outlook).

Behaviours

- Accountability: Take ownership and see tasks through to completion.
- Attention to Detail: Passionate about delivering excellence in every aspect.
- Commitment: Proud to make a difference and go above and beyond.
- Positivity: Embrace challenges with a can-do attitude.
- Curiosity: Continuously learn, question, and seek improvement.

Why Join Us?

This is an exciting opportunity to take the lead in managing a highly respected residential development, working with a supportive team and making a tangible difference to the community.