About this role
Scope of Position
The Public Area Attendant will provide professional cleaning and servicing of all public areas; including hotel lobby, corridors, meeting rooms, business center, stairs, restrooms, and staff areas ensuring hotel standards are met.
Position Requirements
- Professional demeanor appropriate for a luxury environment.
- Effective at listening to, understanding, and clarifying concerns and issues raised by team members and hotel guests.
- Knowledge of proper chemical handling, cleaning techniques and use of equipment/ machinery.
- Previous housekeeping experience in a large hotel environment preferred.
Responsibilities
- Service public areas daily maintaining JW Marriott Turnberry Miami Resort & Spa standards.
- Vacuum, sweep and mop hallways, stairs, main entrances, atrium, business rooms, and store areas.
- Clean and brush sinks, toilets and urinals, including tiles outside and under vanity areas.
- Replenish restroom amenities.
- Clean lifts, doors glass, floor and tracks.
- Clean and remove spots from walls, doors and floors. Polish mirrors and glasses.
- Clean windows on the inside including frames ledges and glass.
- Inspect furniture condition and report tears, rips, stains and damages to supervisor.
- Dust upholstered furniture, including crevices and under cushions. Move furniture and clean underneath.
- Remove dust grease and smears from house/public phones. Empty bins and ashtrays including those outside the building.
- Perform any other reasonable duties as required by management.
Education
- High school diploma.
Skills and Abilities
- Ability to communicate in the English language (Second language is a plus).
- Ability to perform assigned duties with attention to detail, speed, and accuracy.
- Ability to work flexible schedules including holidays and weekends.
- Able to perform multiple tasks.
Physical Requirements
- Must be able to work in a fast-paced environment.
- Must be physically fit in order to lift, pull and push items up to 50 pounds.
- Also requires standing/walking/reaching and bending throughout shift (up to 8 hours).