Infrastructure Operations Specialist

Descripción del puesto / Funciones

- Support and maintain global infrastructure services (Operating Systems, Virtualization, Storage, Backup, and Patching) within a transversal team.
- Manage operations and Level 2 & Level 3 troubleshooting and maintenance for infrastructure and security issues.
- Apply security best practices, including system hardening, configuration management, vulnerability mitigation, and security enforcement.
- Implement scripting and automation techniques to standardize, optimize, and control environments.
- Ensure infrastructure reliability and availability through active monitoring, alerting, and service management.
- Oversee and manage relationships with suppliers, vendors, and external service providers during major global infrastructure rollouts (Identity, Data Center, and Network programs).
- Collaborate across teams and regions, partnering with Application, Security, Cloud, and Citrix engineering teams.
- Propose and implement new processes and operational methods using ITIL, Agile, and DevOps methodologies.

Requisitos mínimos

- Professional Certifications: Microsoft (e.g., MCSA Windows Server), VMware, Linux, Security certifications, or equivalent.
- Alternative Virtualization Technologies: Nutanix or Proxmox.
- Cloud Platforms: Experience with Azure or AWS environments.
- Experience: 5+ years of experience as an Infrastructure Engineer in corporate environments.
- Education: Degree in Telecommunications, Computer Science, Systems Engineering, or equivalent practical experience.
- Core Technical Skills:

Virtualization: VMware or Hyper-V.
- Operating Systems: Windows Server and Linux administration.
- Storage: Basic to advanced storage infrastructure management.
- Security & Tooling: Security best practices, system hardening, and tools such as Qualys.
- Scripting & Automation: Powershell, Bash, or Ansible.
- Monitoring: Hands-on experience with reliability monitoring and alerting tools (e.g., PRTG, Nagios).
- Patching & Maintenance: Familiarity with tools like ManageEngine or WSUS.

- Methodologies & Governance: Strong knowledge of IT Infrastructure Service Management, ITIL, Agile, and IT Security policies/regulations.
- Soft Skills & Languages:

Fluent in English (written and verbal communication).
- Strong problem-solving, analytical skills, and expert technical judgment.
- Proactive, collaborative, and capable of working effectively across regional and global teams.

Requisitos valorables

- bProfessional Certifications: Microsoft (e.g., MCSA Windows Server), VMware, Linux, Security certifications, or equivalent.
- Alternative Virtualization Technologies: Nutanix or Proxmox.
- Cloud Platforms: Experience with Azure or AWS environments.

## Idiomas
English is a must
## Ubicación
Barcelona