About this role
It's more than a job
As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
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Are you passionate about improving business processes and driving digital transformation?
Do you enjoy analyzing complex operations and turning improvement opportunities into scalable solutions?
As a Road Logistics Process Optimization Specialist , you will play a key role in enhancing operational performance by identifying process improvement opportunities, driving standardization, and implementing innovative digital solutions. Acting as a bridge between business operations and technology, you will help shape more efficient, data-driven, and future-ready ways of working across the organization.
This role requires a strong understanding of operational processes, stakeholder engagement, continuous improvement methodologies, and digital technologies that enable sustainable business transformation.
## How you create impact
You will work closely with operational teams and stakeholders to analyze existing processes, identify inefficiencies, and design solutions that improve productivity, service quality, and operational excellence.
Your key responsibilities will include:
- Analyzing end-to-end operational processes and identifying opportunities for optimization, standardization, and automation.
- Leading and supporting process improvement initiatives across various business areas.
- Transforming business requirements into practical, scalable, and user-friendly solutions.
- Driving continuous improvement by leveraging digital technologies, automation tools, AI, and low-code platforms.
- Supporting change management activities and promoting adoption of new ways of working.
- Monitoring solution effectiveness through KPIs, performance metrics, and data analysis.
- Collaborating with cross-functional teams to ensure successful implementation of optimization and transformation projects.
Success in this role will be reflected through:
- Increased process efficiency and reduction of manual activities.
- Improved operational performance and service quality.
- Higher levels of process standardization and compliance.
- Successful adoption of digital solutions and automation tools.
- Enhanced visibility through data-driven insights and reporting.
- Delivery of measurable productivity, quality, and cost-efficiency improvements.
## What we would like you to bring
- Strong understanding of business process management, process optimization, and continuous improvement principles.
- Experience in analyzing and improving operational workflows, ideally within logistics, supply chain, transportation, or other service-oriented industries.
- Ability to map processes, identify root causes, and translate business challenges into practical solutions.
- Experience with automation, reporting, low-code platforms, AI tools, or similar technologies is considered an advantage.
- Strong analytical mindset with excellent problem-solving capabilities.
- Ability to manage multiple stakeholders and build strong relationships across different organizational levels.
- Excellent communication, presentation, and facilitation skills.
- Experience leading or participating in transformation, optimization, or change initiatives.
- Advanced knowledge of Microsoft Office tools, particularly Excel; experience with Power Platform, VBA, Power BI, Copilot Studio, or similar technologies is a plus.
- Excellent written and spoken English.
## What's in it for you
Join a role where your ideas can directly shape the future of operations. You'll work with innovative technologies, contribute to global transformation initiatives, and deliver solutions that create real business impact while continuously expanding your expertise in automation, AI, and process optimization.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.