About this role
We are looking for a talented Service Administrator for our Distribution business in Bronx, NY.
Hours: Monday - Friday 8:00 AM - 4:30 PM (subject to change based on business needs)
In this role, you will make an impact in the following ways :
- Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location
- Identify customer’s needs, gather pertinent information, provide quotes, develop claims, prepares repair plans and provide status updates to customers on repair work.
- Review/create work orders to ensure accuracy for invoicing and warranty.
- Other administrative task on a need-by-need basis.
Hours are Monday through Friday 8:00 AM - 4:30 PM
Hours are subject to change due to business needs and/or conditions.
Bi-weekly on-call is required.
This is a union branch but this is not a union role.
Employee will report to the Bronx, NY office daily.