About this role
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Experience a seaside retreat in the heart of Qatar's vibrant capital at Four Seasons Hotel Doha. Reimagined with modern grandeur, the hotel blends timeless elegance with breathtaking views of the Arabian Gulf. From its sophisticated lobby to its vibrant collection of restaurants and lounges, this urban beachfront destination offers an exceptional luxury experience while remaining deeply rooted in authentic Qatari hospitality. Located in the heart of Doha's business district, Four Seasons Hotel Doha first opened in 2005 and features 237 beautifully appointed guest rooms and 20 private, unbranded townhouse villas. Home to one of the region's most dynamic Food & Beverage offerings, the hotel boasts 10 exceptional dining venues, including the world's largest Nobu restaurant, alongside an extensive banquet and outside catering operation. Guests can also enjoy five swimming pools, a private beach, a state-of-the-art fitness centre, and an award-winning Spa & Wellness Centre featuring expansive hydrotherapy facilities, including an ice room, colour therapy room, steam room, and hydrotherapy pool. Following an extensive transformation, the hotel unveiled a remarkable renovation in 2020, further elevating its position as one of the Middle East's premier luxury destinations, where world-class experiences, exceptional service, and genuine hospitality come together.
Our Team:
Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by example, we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service, and passion.
Job Description:
- Coordinate daily room assignments and special cleaning tasks for housekeeping staff.
- Monitor room status reports and update housekeeping systems accordingly.
- Handle incoming calls and messages , dispatching requests to the housekeeping team promptly.
- Maintain inventory of linens, cleaning supplies, and guest amenities, and support ordering as needed.
- Prepare daily and monthly reports for management (productivity, lost & found, room status, etc.).
- Assist in training and supporting housekeeping associates with systems and processes.
- Ensure guest requests and complaints related to housekeeping are followed up efficiently.
- Liaise with Front Office and Engineering to ensure smooth communication and operations.
Preferred Qualifications and Skills
- Previous experience in housekeeping, front office, or administrative support (hospitality preferred).
- Strong organizational skills with attention to detail.
- Excellent communication skills, both verbal and written in English, Arabic is an asset .
- Proficiency in Microsoft Offi ce and hotel management systems (Opera/Fidelio or similar).
- Ability to multitask and remain calm under pressure.
- Strong sense of teamwork and guest service orientation .
Our Offering:
- Deeply instilled values based company culture
- Opportunities to build a successful career with global potential
- Unique strong culture - diversity of 50 different nationalities
- Living accommodation in a high quality, well-resourced apartment
- Excellent Training and Development opportunities
- Employee Recognition Programs
- Complimentary nights at FS Hotels Worldwide
- Paid annual home leave tickets
- Complimentary meals in employee restaurants
- Free transportation to work
- Medical coverage
Work Authorization:
The Hotel will apply for the work authorization for a successful candidate.
Learn more about employment with Four Seasons:
You could also learn more about employment with Four Seasons via the following channels:
https://www.facebook.com/FourSeasonsJobs
https://www.linkedin.com/company/four-seasons-hotels-and-resorts http://jobs.fourseasons.com
https://twitter.com/FourSeasonsJobs