Assistant Manager - Stewarding

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you're visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups and event spaces with sustainable innovations throughout.

About the role

We’re seeking a proactive and highly organised Assistant Stewarding Manager to support the effective operation of our Stewarding team. Working closely with the Stewarding Manager, you will play a key role in maintaining the highest standards of cleanliness, hygiene, and operational efficiency across all kitchen and back-of-house areas. This role requires strong leadership skills, attention to detail, and the ability to motivate a team in a fast-paced hospitality environment while ensuring compliance with health, safety, and food hygiene standards.

What you will do

- Support the Stewarding Manager in the day-to-day supervision and management of the stewarding team
- Ensure all kitchen equipment, utensils, crockery, cutlery, and glassware are cleaned, sanitised, and available for service
- Maintain high standards of cleanliness and organisation throughout all kitchen and back-of-house areas
- Assist with rota planning, team scheduling, and daily task allocation to ensure operational effectiveness
- Train, coach, and support stewarding team members to achieve departmental standards
- Monitor stock levels of cleaning supplies and stewarding equipment, assisting with ordering and inventory control
- Ensure all waste disposal and recycling procedures are followed correctly and efficiently
- Carry out regular health, safety, and hygiene checks, ensuring compliance with company policies and legal requirements
- Support kitchen and food & beverage teams to ensure seamless service delivery across the hotel

What You'll Bring

- Previous experience within a stewarding, kitchen porter, or back-of-house supervisory role
- Experience leading or supervising a team within a hospitality environment is preferred
- Strong understanding of food hygiene, health and safety, and sanitation standards
- Excellent organisational skills with the ability to prioritise tasks effectively
- A hands-on approach with the ability to lead by example in a fast-paced environment
- Strong communication and team leadership skills
- Ability to work under pressure while maintaining exceptional standards
- A proactive attitude and commitment to delivering operational excellence
- Flexibility to work a variety of shifts, including evenings, weekends, and holidays

Benefits

- Free Shuttle Bus transport from local towns/stations to the hotel (Fleet, Church Crookham and Elvetham Heath)
- Excellent Training and Career Development opportunities
- Employee travel programme
- BUPA Dental healthcare
- 28 days holiday per annum including bank holidays (increasing based on length of service)
- Group Personal Pension Plan upon completion of three months’ service
- Opportunities to build a successful career with global potential
- Access to Wagestream – a salary advance benefit
- WeCare Employee Wellbeing Platform
- Uniform and free meals on duty
- Staff discounts on food, beverage, and hotel services

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