About this role
💼 Ready to Keep Vehicle Claims Moving Efficiently?
🌟 Be the Operational Expert Behind Exceptional Customer Service!
Join Us as a Vehicle Services Administrator – Remote. Work Anywhere in the US!
What’s in it for you?
🔹 Keep Claims on Track: Enter and monitor vehicle claims received through multiple channels, ensuring accuracy and timely processing.
🔹 Support Clients & Customers: Provide exceptional service to clients, insureds, and claimants while serving as a key point of contact.
🔹 Drive Operational Excellence: Manage assignment queues, reassign files as needed, and resolve transmission and workflow issues.
🔹 Ensure Billing Accuracy: Process invoice approvals, corrections, and routing while adhering to client-specific requirements and procedures.
At Crawford, every claim represents a person and a community we help restore. As a Vehicle Services Administrator , your attention to detail, organizational skills, and customer-focused mindset will play a critical role in ensuring claims are handled efficiently and accurately from start to finish.
We're seeking professionals who thrive in a fast-paced environment, enjoy multitasking, and are committed to delivering exceptional service while supporting operational success.
This is your chance to be part of the One Crawford family —where your expertise drives meaningful impact.
✨ Ready to support critical claims operations and make a difference every day? Apply today and help us restore lives!
Provide administrative support for the claim administration process
- High school diploma; GED or the equivalent combination of education and experience.
- At least one year of prior administrative experience working in an office setting is required; preferably in the insurance industry.
- Knowledge of V-Tech application preferred.
- Good typing and 10 key skills.
- Strong computer skills along with a strong competency in Excel.
- Good telephone communication skills.
- Must possess strong customer service skills.
- Ability to operate standard business machines such as calculator, fax machine, copier machine, and computer.
- Must complete continuing education requirements as outlined by Crawford Educational Services.
#LI-CB3 #LI-Remote