Customer Analyst, CVS Team

Job Description:

The position of a CVS Team Customer Analyst is a tactical role with strategic responsibility and includes functional sales support. This position will face a wide range of challenges and responsibilities providing deliverables to the customer (CVS) and internally.

The Customer Analyst’s main responsibility is to provide support to the Account Sales Team calling on CVS – Including:

- Ad hoc business analysis utilizing systems like Nielsen and RSI
- Systems updating including MWC internal systems and CVS systems
- Financial reporting and analysis

Understanding Mars’ business needs, the Customer Analyst will represent unique needs of CVS and will also help the sales team translate these needs to MWC internally.

Reporting to CVS Sales Director, this is part of the CVS Mars Snacking Team.

What are we looking for?

Minimum Qualifications:

- Bachelor’s Degree
- Minimum 3 years of CPG experience

- Business analytics experience across multiple functions (CMI, Sales, Marketing) and/or channels

- Syndicated data analysis experience minimum 2 years (IRI or AC Nielsen; Scan, Panel, Spectra, etc.)

- Willingness to travel (up to 10% of time)

- Highly proficient in MS Office applications with particular focus in Excel based skills to enable data manipulation (Excel, Access, PPT)

Preferred Qualifications:

- 2 years category management and/ or marketing analysis experience across several categories and/or channels

- 2 years customer facing experience as a category manager OR 2 years’ experience as a CMI manager

- Statistical modeling experience helpful (SAS, SPSS, R, etc.)

- Experience leading and applying with broad range of analysis, e.g: price elasticity, promotional analysis

What will be your key responsibilities?

- Updating CVS systems including item entry, contract entry, other financial entries

- Manage inputting and reporting on MWC internal financial systems, budget management, promotional spend analysis (included: deduction and post audit management with team and customer)

- Guiding the interpretation, use, and implications of analyses to improve business decisions and solutions

- Customizing analyses as appropriate for CVS and company

- Responsibility for CVS daily GSV reporting and Period reporting (shipment reporting)

- Analyst support for MWC internal IBP process each period, collecting inputs and rolling up for IBP call

- Weekly and Period CVS consumption reporting

- Deduction Management and operational control of the high radius system tool.

- Excel Skills a must

What can you expect from Mars?

- Work with diverse and talented Associates, all guided by the Five Principles.
- Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
- A strong focus on learning and development support from day one, including access to our in-house Mars University.
- An industry competitive salary and benefits package, including company bonus.

#LI-AS

The base pay range for this position at commencement of employment is between the range listed below, however, base pay offered may vary depending on multiple individualized factors, including but not limited to job-related knowledge, skills, and experience. The total compensation package for this position will include variable pay, medical and dental benefits, participation in 401k plan, and paid time off benefits. Details of participation in these benefit plans will be provided if an applicant receives an offer of employment.

The pay range shown is applicable to all US locations listed within the job posting:USD 78,059.00 - USD 107,331.00