Triage Tech

Job Type
Full-time

Description

- Multitasking, organization with high degree of emphasis on department teamwork.
- Deliver a high degree of cheerful, caring, and courteous customer-centered care when engaging patients every day. Always greeting patients in a pleasant and welcoming manner
- Neat professional appearance, always adhering to appearance standards.
- Excellent customer service and organizational skills
- Checks daily assignments
- Take and record patient vitals and required additional information, verifying correct patient with correct chart and physician, using two identifiers such as name & DOB
- Manage patient flow from front desk to exam room
- Communicates with patients if physician is late or running behind
- Ensures disinfection and cleanliness of all clinic areas, triage equipment, exam rooms and waiting rooms.
- Keeps entry doors cleaned and disinfected
- Supplies exam rooms, keeping inventory and ordering all necessary supplies
- Keeps inventory of sample closets, disposing of all expired meds in approved receptacles.
- Travels to satellite clinics if need arises
- Works to improve healthcare services
- Identifies quality assurance and risk management issues reporting to appropriate management team
- Light MA task such as precertifications, performing breath test or calling to confirm appointments.
- Always observes HIPAA guidelines

Requirements

The minimum qualifications required to successfully perform this position are the following:

- High school diploma or equivalent
- Minimum of 1 year work experience with knowledge of medical field, physician office experience preferred
- Excellent time management skills
- Ability to communicate orally and in writing to patients, doctors and staff
- Knowledge of Electronic Health Records and Processes
- To be able to type a minimum of 35-40 wpm
- Experience with assisting patient needs
- BLS or ALS certification