About this role
US Heart and Vascular is in need of a Financial Counselor to join our team at Willowbrook Cardiovascular Associates in Houston, TX.
Responsibilities:
- Serve as the point of contact for all financial responsibility and assistance related questions from patients prior to the service being rendered.
- Efficiently and accurately verify and analyze benefits of eligibility and coverage using available tools.
- Determine patients financial and insurance status to calculate a good faith estimate based on scheduled services.
- Educate patients about their financial responsibility before services via phone, email, text, portal messages, or other approved modes of communication.
- Perform pre-service collections via phone, portal, or in person.
- Screen self-pay and underinsured patients to identify their ability to pay and implement affordable payment plan agreements for scheduled or prior services rendered.
- Assess the current financial situation of patients through the verification of patient insurance benefits; serving as the technical expert in confirming patients benefit coverage. Initiate the financial screening process as appropriate to evaluate eligibility for assistance programs.
- Set-up patients with payment plans in practice management system as appropriate.
- Perform accurate and timely documentation of applicable activities in the EMR billing system.
- Maintain or exceed baseline productivity standards established by RCM Shared Services within 90 days of employment and onwards.
- Responsible for compliance with all regulatory requirements and/or guidelines. These requirements/guidelines include, but are not limited to: OSHA, HIPAA, Federal Fraud and Abuse laws.
Requirements:
- Familiarity with medical office procedures and billing practices
- Proficient in clinical documentation review for alignment with insurance authorization requirements
- High School Diploma or equivalent required
- Associates degree is preferred but not required
- Minimum of 1 year experience in the same role, or related field in a healthcare setting is preferred but not required
- eCW experience is preferred but not required
Why Choose Us?
- Comprehensive benefits package
- Monday-Friday schedule
About Houston, TX:
Houston is a diverse city with a booming job market in energy, healthcare, and tech. It has no state income tax, an affordable cost of living, and world-class dining and entertainment. Green spaces, museums, and pro sports teams add to its appeal. Whether for career growth or culture, Houston has it all.