Quality Technician

Job Title: Quality Technician / QA Process Quality Inspector Job Description
The Quality Technician / QA Process Quality Inspector works primarily on the production floor to ensure strict adherence to cGMP standards and quality procedures in a pharmaceutical or biotechnology manufacturing environment. This role partners closely with production operators, supervisors, and leads to monitor compliance, support real-time investigations and CAPA activities, and ensure documentation is accurate, complete, and audit-ready. The position offers the opportunity to contribute in a smaller company setting where individual impact is visible, with strong benefits, career growth options within QA, and a supportive team environment.
Responsibilities
- Spend the majority of the workday (approximately 80%) on the production floor monitoring processes, equipment, and personnel for compliance with cGMP and internal quality procedures.
- Collaborate daily with production operators, production supervisors, and production leads to ensure everyone follows current Good Manufacturing Practices (cGMPs) and established standard operating procedures.
- Participate in shift transfer activities with the first-shift Process Quality Inspector to communicate events, issues, and key information from the prior shift.
- Meet with the production supervisor before the shift starts to review any required corrections, documentation updates, or quality-related tasks that need to be completed.
- Conduct routine walk-throughs of each unit or suite to observe operations, verify compliance, and provide on-the-spot support to production operators while minimizing disruption to their work.
- Perform additional walk-around inspections approximately one hour after initial checks to confirm ongoing compliance and to follow up on any previously identified issues.
- Review and complete required quality documentation, ensuring that forms and records are accurate, legible, and compliant with documentation standards.
- Verify that all clean-down activities are properly completed, including checking cleanliness of suites, equipment, and parts, conducting inspections, and signing off on clean-down records.
- Inspect all parts and equipment in the suite as needed, ensuring they meet cleanliness and readiness requirements prior to use.
- Work with document reviewers and production supervisors to correct paperwork issues, including adding appropriate footnotes and ensuring there are no blanks, write-overs, or documentation errors.
- Perform real-time corrections and provide training related to incidents and deviations, ensuring that corrective actions are documented and implemented effectively.
- Assist in developing or delivering training related to incidents, deviations, or new procedures, working in partnership with production supervisors to ensure understanding and compliance.
- Support sampling activities as a backup function for QA, following established sampling plans and procedures.
- Perform labeling tasks as a backup function, including printing and verifying approval labels for raw materials that have been approved or retested for use in production.
- Conduct investigations as part of the QA function, gathering data, documenting findings, and contributing to root cause analysis and CAPA implementation.
- Participate in CAPA-related work, ensuring that corrective and preventive actions are implemented, monitored, and documented according to quality system requirements.
- Demonstrate initiative by proactively identifying potential quality issues on the production floor and escalating or addressing them appropriately.
- Collaborate with the QA team and production leadership to resolve issues, exercise appropriate authority when needed, and ensure consistent application of quality standards.
- Model reliability and accountability by managing multiple tasks, meeting deadlines, and consistently demonstrating the importance of punctuality and responsibility.
Essential Skills
- 13+ years of experience in a cGMP pharmaceutical, biotechnology, food, or dietary supplement manufacturing environment.
- 13+ years of quality, QA, or auditing experience, with at least 1 year as a minimum requirement.
- 13+ years of production floor experience in a regulated manufacturing setting.
- Demonstrated knowledge of cGMP and GMP principles and their application in a production environment.
- Experience working in pharmaceutical or biotechnology manufacturing environments, including familiarity with iso standards such as ISO 9001.
- Bachelors degree in a Life Sciences discipline (such as biology, chemistry, biochemistry, microbiology, or a related field).
- Ability to review and verify documentation for completeness, accuracy, and compliance, including identifying and correcting documentation errors.
- Experience supporting or conducting quality investigations and CAPA activities.
- Ability to communicate clearly and effectively with production operators, supervisors, and QA colleagues across shifts.
- Strong organizational skills with the ability to handle multiple tasks and responsibilities in a dynamic production environment.
- Demonstrated reliability, responsibility, and understanding of the importance of punctuality in a manufacturing setting.
Additional Skills & Qualifications
- Experience as a production operator, production technician, or in a similar hands-on manufacturing role.
- Background in laboratory work or related environments involving biology, chemistry, biochemistry, or microbiology.
- Familiarity with ISO standards, including ISO 9001, in a quality or manufacturing context.
- Bilingual communication skills are ideal but not mandatory.
- Experience in roles with lead or assistant responsibilities, particularly where handling issues and exercising authority were required.
- Ability to remain composed and effective when managing a high volume of tasks or issues on the production floor.
- Demonstrated initiative in identifying and resolving problems, including explaining how issues were handled in previous roles.
- Interest in career growth within QA, including potential future opportunities in office-based QA roles or QC review and batch approval.
Work Environment
This is a full-time role within a small QA team of fewer than ten people in a cGMP-regulated pharmaceutical or biotechnology manufacturing facility. The position is heavily floor-based, with approximately 80% of the time spent in production suites and units and about 20% focused on documentation and paperwork. You will work closely with production staff across multiple shifts, including overlapping coverage with other Process Quality Inspectors to ensure continuous quality oversight. Overtime is currently limited and not heavily expected, and the team structure is designed so that three PQIs can provide overlapping hours and support. The environment emphasizes close collaboration, where you are known as an individual rather than a number, and offers strong benefits, including a highly competitive benefits package and a robust paid time off program. Full-time employees accrue up to 17 days (136 hours) of PTO in their first year, increasing to 22 days (176 hours) after the first 12 months, with PTO rolling over year to year and usable as soon as it is accrued, subject to supervisor approval. The culture supports professional growth within QA, including opportunities to move into office-based QA roles or QC review and batch approval responsibilities over time.
Job Type & Location
This is a Contract to Hire position based out of Verona, WI.
Pay and Benefits
The pay range for this position is $21.00 - $28.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Verona,WI.
Application Deadline
This position is anticipated to close on Oct 20, 2026. About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without
regard to race, sex, age, color, religion, national origin, veteran status, disability,
sexual orientation, gender identity, genetic information or any characteristic protected
by law.

If you would like to request a reasonable accommodation, such as the modification or
adjustment of the job application process or interviewing process due to a disability,
please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the
city and county of San Francisco, we will consider for employment qualified applicants
with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a
condition of employment or continued employment. An employer who violates this law
shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process,
including sourcing, screening, and evaluating candidates. AI helps assess applications
and qualifications, but final decisions are made by our hiring team. By applying, you
acknowledge and agree that your application may be reviewed using AI tools.