Community Outreach Coordinator

Community Outreach Coordinator

Location: Northeast GA area

Job Type: Full-time

Company: MedLink Georgia

About Us:

MedLink GA is a leading healthcare provider dedicated to delivering high-quality, patient-centered care across Georgia. We are seeking someone who is compassionate and detail-oriented to join our team and support healthcare professionals in providing top-notch medical services to our community.

ESSENTIAL DUTIES AND RESPONSIBILITIES ( include, but are not limited to, the following)

Outreach & Business Development

- Market health services in designated service area to employers and civic groups.

- Coordinate and facilitate open houses, wellness fairs and outreach events with practices in designated service area.

- Work with practices to help fulfill their outreach and business development plans.

- Work with all practices to ensure they understand the role of their appointed outreach coordinator.

- Attend Chamber events to promote MedLink's outreach initiatives.

- Serve as liaison for Family Connections in all represented territories.

- Assist with outreach and awareness campaign plans and materials.

- Schedule outreach presentations in the community and communicates with staff regarding coverage and responsibilities.

- Maintain relationships with collaborative partners and cultivate new ones.

- Maintain calendar of outreach activities, including community events, workshops, appearances and other communication opportunities.

- Liaison to medical, business, and insurance professionals including personal visits to distribute practice information and promotional items.

- Responsible for expanding services to existing accounts, and periodically reviewing CRM in order to circle back to non-customers.

- Will stay in touch with existing and potential employers to ensure their needs are being met when they use MedLink services.

- Ensure information about occupational health and other service lines are covered with contacts based on their individual need.

- Assist in the coordination of special events for service area.

- Develop outreach materials and packets.

- Document new contacts into Customer Relationship Management (CRM) system in accordance with outlined practices to ensure 100% accuracy and participant's personal data is secure.

- Record daily activity through Customer Relationship Management (CRM) system.

- Create an annual outreach plan and budget for designated service area to be submitted to Marketing Director for final approval.

- Train practices in designated territories on customer service goals and expectations.

- Assist with consistent presentation outlines for events or meetings.

- Keep a monthly activity log of community outreach events.

Physician Relations

- Schedule visits for new providers during the first few months of employment with local community partners.

- Initiate and monitor new provider marketing process post-onboarding.

- Schedule new providers and practice managers with community chamber events. Accompany them when possible.

Administrative & Miscellaneous

- Work with Marketing Director to ensure marketing inventory & supplies are available for service area.

- Maintain constant contact with Practice Managers to provide marketing materials and other marketing or outreach related services.

- Ensure each practice within designated service area has updated marketing material and monitor supply for restocking purposes.

- Conduct research to better understand service area, along with outreach strategies and opportunities.

- Ability to communicate effectively over the telephone, in writing, and in-person to many levels of stakeholders.

- Correspond to emails and phone calls in a timely manner.

- Seek out and perform other duties as assigned or needed.