Peer Worker, Level 3 - Monash Health Gender Clinic

Monash Health exists to reimagine care, so that people can live their best lives.

We provide safe and equitable care, for every stage of life, delivered with world-leading expertise and over 175 years of experience. Our team of 24,000 people are full hearted, open minded and all in. Together, we provide more than 250 integrated services for every stage of life at over 50 locations and in the community across south-east Melbourne, Victoria, serving 1.2 million residents in the South Metro Local Health Service Network.

To see first-hand what our colleagues think about working here, take a look at the following short videos monashhealth.org/careers.

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About the Department / Program

The Monash Health Gender Clinic is Australia's longest-established gender service, providing statewide care for transgender, gender diverse and non-binary (TGDNB) people. Our multidisciplinary team delivers gender-affirming care, peer support, education and advocacy, while working to improve access and outcomes for TGDNB communities. This role works within a collaborative team of peer workers, psychology, psychiatry, social work, speech pathology, endocrinology and administration professionals.

About the Role

Join our team as a C onsumer Peer Worker Level 3 on a part-time (0.6 EFT, 3 days a week), ongoing basis at the Monash Health Gender Clinic, located within the Victorian Pride Centre in St Kilda.

Drawing on your lived experience as a trans, gender diverse or non-binary person, you will provide intentional peer support to consumers accessing the Gender Clinic and contribute to a supportive, recovery-oriented service.

In this role, you will:

- Provide one-to-one peer support using lived experience and Intentional Peer Support principles.

- Support consumers to navigate health, community and LGBTQIA+ services.

- Promote self-advocacy, wellbeing and informed decision-making.

- Facilitate peer-led groups and contribute lived experience perspectives across the service.

- Support and mentor other peer workers and contribute to a positive team culture.

- Work collaboratively within a multidisciplinary team to support consumer-centred care.

This role involves a combination of in-person and telehealth service delivery, with occasional travel to other Monash Health and LGBTQIA+ service locations.

About You

To be successful in this healthcare role, you will bring the following demonstrated skills, experience, and attributes:

- Lived experience as a trans, gender diverse or non-binary person.

- Experience working in a peer worker or lived experience role within health or community services.

- Experience accessing and navigating gender affirmation services.

- A strong understanding of Intentional Peer Support and recovery-oriented practice.

- Excellent communication and relationship-building skills.

- Experience supporting people to navigate services and advocate for their needs.

- The ability to work both independently and collaboratively within a multidisciplinary team.

Qualification requirements include:

- Completion of Intentional Peer Support (IPS) training.

- Working toward completion of Certificate IV in Mental Health Peer work or similar qualification is desirable

- Minimum one year of experience in a designated lived experience role.

Why Join Us?

The Gender Clinic is a passionate and inclusive team committed to supporting Trans, Gender Diverse and Non-Binary communities. We offer:

- A supportive multidisciplinary team environment.

- Professional development, reflective supervision and mentoring.

- Opportunities to contribute to service improvement and innovation.

- Generous salary packaging benefits.

- Access to Fitness Passport and Monash Health wellbeing initiatives.

For a confidential discussion and to explore this opportunity further, please reach out to Jessica Shillinglaw, Clinic Manager, on 0448 540 631.

Position Description can be found here

Our Culture and Values

At Monash Health, our people are at the heart of everything we do. Our culture is inclusive, supportive and future-focused, underpinned by clear values and a commitment to continuous improvement. Our teams play a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity, transparency and excellence.

You’ll be encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do. We are Full Hearted, Open Minded and All In, enabling excellent service delivery and a positive candidate and employee experience every time.

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards.

How to Apply

Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’. Applications will be screened upon receipt and selection activity may commence prior to the closing date.

Applications close: 21 October 2026