Sr Manager, Sales Planning & Performance

Since 1869, we've connected people through food they love. We’re proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell’s brand, as well as Cape Cod, Chunky, Goldfish, Kettle Brand, Lance, Late July, Pacific Foods, Pepperidge Farm, Prego, Pace, Rao’s Homemade, Snack Factory, Snyder’s of Hanover. Swanson, and V8.

Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.

Why Campbell’s…

- Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).
- Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
- Campbell’s offers unlimited sick time along with paid time off and holiday pay.
- If in WHQ – free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store.
- Giving back to the communities where our employees work and live is very important to Campbell’s.   Our “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500 annually.
- Campbell’s has a variety of Employee Resource Groups (ERGs) to support employees.

How you will make history here...

Own the North America Sales planning rhythm and commercial performance-management governance that translate strategy into aligned decisions, forecast inputs, and action plans. Serve as the single Sales Operations process owner for commercial performance management and forecasting-support governance, including cadence, agendas, dashboard and KPI governance, enterprise performance view, gap/risk identification, action tracking, and decision support. Maintain one integrated U.S. and Canada view of results, forecast, risks, opportunities, and ownership while connecting Sales, Marketing, Finance, Demand Planning, and Sales Operations through disciplined routines and leadership-ready insights.

What you will do...

• Own the Commercial Performance Management operating cadence, including agenda, pre-read, dashboard governance, KPI definitions, action tracking, and follow-through across Sales, Marketing, Finance, Demand Planning, and Sales Operations.

• Lead the North America Sales planning rhythm across AOP, IBP, rolling forecast, monthly performance reviews, and quarterly business reviews, ensuring aligned assumptions, handoffs, risks, opportunities, decisions, and ownership.

• Own the Sales Operations R&O and gap-closure framework, ensuring material gaps have documented root cause, action owner, due date, expected impact, support needed, status, and escalation path.

• Translate pipeline, distribution, customer opportunity, and performance signals into commercial inputs for Demand Planning, IBP, Brand Review, CDR, and leadership routines.

• Lead Boost governance for Sales Operations, including required fields, opportunity-stage standards, materiality thresholds, scorecards, lock timing, and adoption reporting.

• Own customer/operator target-list visibility and CRM governance and business requirements in partnership with Field Sales, Marketing, broker leadership, and CRM analyst/partner resources.

• Set standards and priorities for KPI definitions, scorecards, dashboard governance, reporting cadence, CRM workflows, data-governance expectations, and platform adoption; technical build and maintenance remain with analyst/partner resources.

• Provide scenario modeling and decision support for pricing, distribution, forecast risk, growth planning, and leadership trade-off decisions.

• Drive adoption of standardized planning processes, reporting routines, CRM workflows, scorecards, self-service reporting, and leadership follow-through across U.S. and Canada commercial teams.

• Improve planning and performance processes by simplifying workflows, strengthening reporting discipline, and applying practical technology-enabled and AI-enabled ways of working.

• Lead and develop the Sales Planning & Performance team, including two NA Insights Analysts and the Canada Sales Planning & Performance lead.

• Prioritize analyst capacity toward high-value business decisions, leadership routines, self-service reporting, and sustainable support models; surface out-of-scope work for reassignment, simplification, or leadership decision.

Key Deliverables

• North America Sales planning rhythm and calendar integrating AOP, IBP, rolling forecast, monthly performance reviews, quarterly business reviews, and leadership follow-through.

• AOP, IBP, and rolling forecast inputs delivered on time with aligned Sales assumptions, risks, opportunities, handoffs, and ownership.

• Integrated U.S. and Canada performance view covering results, forecast, KPI performance, gaps, risks, opportunities, decisions, and action ownership.

• Monthly Sales Performance Dashboard and quarterly business review package with clear visibility to performance drivers, risks, opportunities, decisions, and required actions.

• Governed KPI architecture, scorecards, dashboard standards, reporting cadence, CRM governance, Boost governance, adoption reporting, and data-governance expectations.

• CRM governance and business requirements supporting pipeline visibility, forecasting accuracy, opportunity management, reporting discipline, customer/operator target-list visibility, and commercial execution, with technical build/maintenance owned by CRM analyst or partner resources.

• Sales Operations R&O and gap-closure readouts showing material gaps, root cause, action owner, due date, expected impact, support needed, status, escalation path, and planning/leadership implications.

• Scenario analyses and decision-support tools for pricing, distribution, forecast risk, and growth-planning decisions.

• Sales-facing adoption tools and self-service reporting practices that help U.S. and Canada teams use planning outputs, CRM visibility, and insights consistently.

• Process-improvement roadmap for simplified workflows, stronger reporting discipline, and practical technology-enabled and AI-enabled ways of working.

• Sustainable analyst support model with prioritized capacity, clear ownership, and leadership-ready planning/performance packages that support SLT alignment, decisions, accountability, and follow-through.

Who you will work with...

Key members of the foodservice organization.

What you bring to the table... (must have)

• Bachelor’s degree required; advanced degree in Finance, Analytics, Business, or related field preferred.

• 8+ years of progressive experience in sales planning, commercial finance, commercial analytics, sales operations, or performance management; foodservice or distributor-channel experience strongly preferred.

• Experience owning enterprise planning rhythms, including AOP, IBP, forecast cycles, business-performance reviews, and commercial action tracking.

• Ability to connect planning, forecasting, CRM/Boost governance, KPI architecture, reporting standards, and leadership decision support into one disciplined operating model.

• Advanced business proficiency with BI tools, forecasting platforms, CRM/Boost systems, distributor or customer data environments, and performance-management tools, with ability to set standards, requirements, adoption expectations, and priorities rather than serve as technical owner.

• Strong cross-functional leadership across Sales, Finance, Marketing, Demand Planning, Supply Chain, IT/Data, brokers, and external partners.

• Strong communication and synthesis skills, with ability to convert complex data, pipeline inputs, risks, and performance drivers into executive-ready recommendations.

• Ability to apply AI tools to streamline workflows, reduce manual effort, improve analysis, and accelerate insight generation and decision support.

It would be great if you have... (nice to have)

- People leadership experience, including developing analyst-level talent, setting priorities, and building sustainable support models.
- Ability to travel 15%

This role is hybrid and will work 3 days per week on-site in Camden, NJ

Compensation and Benefits:

The target base salary range for this full-time, salaried position is between
$138,600-$190,500

Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package.

The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.