Business Lead

About the Role

We are seeking an experienced and strategic Business Head to lead and own the end-to-end P&L responsibility for the organization/unit. The ideal candidate will have a strong background in the hospital and healthcare industry , with proven expertise in driving revenue growth, operational efficiency, and profitability while ensuring high standards of patient care and clinical excellence.

Key Responsibilities

Strategic & P&L Ownership

- Own complete P&L responsibility — revenue, cost management, EBITDA, and profitability targets
- Develop and execute business strategy aligned with organizational growth objectives
- Drive annual budgeting, forecasting, and financial planning processes
- Monitor key financial metrics and take corrective action to meet business targets

Business Growth & Revenue

- Identify new growth opportunities — service line expansion, new centers/facilities, partnerships
- Drive patient volume growth, payer mix optimization, and revenue diversification
- Build and strengthen relationships with referring doctors, corporate tie-ups, insurance providers, and TPAs
- Monitor market trends, competitor activity, and healthcare industry developments

Operations Management

- Oversee day-to-day hospital/healthcare operations across departments (clinical, non-clinical, support services)
- Ensure operational efficiency, cost optimization, and resource utilization
- Drive process improvements to enhance patient experience and service delivery
- Ensure compliance with healthcare regulations, accreditation standards (NABH/JCI), and quality protocols

Team Leadership

- Lead, mentor, and manage cross-functional teams (clinical operations, medical staff coordination, finance, marketing, HR)
- Build a high-performance culture focused on accountability and patient-centric outcomes
- Collaborate closely with medical directors, department heads, and clinical leadership

Stakeholder Management

- Act as key liaison with the Board/Leadership team on business performance
- Manage relationships with vendors, government bodies, insurance companies, and healthcare partners
- Represent the organization in industry forums, conferences, and strategic partnerships

Required Skills & Qualifications

- MBA/PGDM (Healthcare Management, Hospital Administration, or General Management preferred)
- 12–18 years of experience , with at least 5+ years in a P&L ownership role within hospital/healthcare industry
- Strong understanding of healthcare business models, hospital operations, and regulatory landscape (NABH, clinical establishment act, insurance/TPA ecosystem)
- Proven track record of driving revenue growth and profitability
- Strong financial acumen — budgeting, forecasting, cost control, EBITDA management
- Excellent leadership, stakeholder management, and decision-making skills
- Experience in strategic planning, business development, and operational excellence
- Strong analytical and problem-solving abilities

Preferred Background

- Prior experience in oncology, multi-specialty hospitals, diagnostic chains, or healthcare delivery networks
- Experience managing multi-location/multi-unit operations is a plus