About this role
Position: Application Support Manager (Digital Solutions Services Section)
Plan and manage the delivery of efficient and reliable support and maintenance services of business application by ensuring maximum system uptime and optimal system response time with minimal business disruptions for information accessibility, business operations efficiency and increased organisation productivity that contributes to the Bank’s IT strategy and roadmap, for application serving broad business domain and technologies e.g statistical reporting & data warehouse, supervision & investigation and public facing website/portal
Academic Qualifications: Bachelor degree or higher qualification in Computer Science, Information Technology , Information Systems, Software Engineering or relevant professional qualification
Experience: At least 7 years working experience in leading and managing large (consisting of more than 10 technical support personnel & managers) application support team, preferably for statistical reporting system in business domains of financial, payment systems, treasury, capital market, money market and currency
Knowledge: Application system support in areas of data warehousing and business intelligence, API integration, critical corporate website, certification in AWS cloud technical areas ITIL are an added advantage