Provisioning Engineer

Key Responsibilities

- Delivery Coordination: Oversee the end-to-end logistics of equipment deliveries to data centers, warehouses, and other relevant locations.
- Coordinate with internal teams to ensure timely ordering and procurement of required items, ensuring all equipment is ordered according to project specifications.
- Track and monitor the status of orders and shipments, ensuring that deliveries are on time and accurate.

- Vendor and Supplier Management: Liaise with vendors, suppliers, and third-party logistics partners to manage orders, deliveries, and any issues or delays.
- Ensure that vendor documentation (such as invoices, packing slips, etc.) is complete and accurate.
- Track vendor performance and report any discrepancies or issues that may impact delivery timelines.

- Data Center Access Coordination: Request and manage access passes for entry into data centers, ensuring that all passes are prepared and ready for delivery teams.
- Work closely with security and facilities teams at data centers to ensure that delivery teams and equipment are properly authorized for entry.
- Ensure compliance with all data center protocols regarding access, safety, and security.

- Delivery and Equipment Verification: Ensure that all equipment and shipments are verified upon delivery, checking for accuracy against purchase orders, shipping manifests, and packing lists.
- Document any discrepancies or damages in delivery, escalating issues as needed to the relevant teams for resolution.
- Perform initial inspections and quality checks to ensure that items received are in good condition and meet project requirements.

- Logistics Documentation: Maintain detailed and organized records of all logistics-related activities, including delivery schedules, vendor communications, and access permissions.
- Report on logistics performance and provide feedback to relevant teams for continuous improvement.

- Stakeholder Communication: Act as the primary point of contact for all logistics-related queries from internal teams, external vendors, and data center personnel.
- Provide regular updates on the status of deliveries, ensuring all stakeholders are informed of any issues or delays.

- Other Duties: Perform additional duties and responsibilities as needed to support network infrastructure projects and hosting operations.

Qualifications:

- Education: Bachelor’s degree in Business, Logistics, Information Technology, or any other field
- Experience: 1 year of experience in logistics coordination, project management, or data center related fields.
- Skills & Abilities: Strong organizational and time-management skills, with the ability to manage multiple tasks simultaneously.
- Excellent communication and interpersonal skills, with the ability to work collaboratively with internal teams and external vendors.
- Attention to detail and accuracy in handling equipment deliveries and documentation.
- Familiarity with data center operations, network infrastructure, and hosting environments (advantageous).
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

Preferred Qualifications

- Experience working in data center or network infrastructure environments.
- Knowledge of industry-standard logistics practices and shipping methods.
- Familiarity with vendor management and procurement processes.
- Experience in coordinating equipment deliveries in high-security environments.

Working Conditions

- Ability to work outside of normal business hours (weekends or after 6pm) is required for the role to coordinate deliveries or handle urgent requests.

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