Senior Account Manager II

Job Description

Job Summary

The Account Manager I, Physician & Leadership leads the account management function for the division by driving business growth plans, participating in central initiatives and implementing action plans for developing and engaging team members to increase fill rate, market share, revenue, and profitability of the division and AMN Healthcare. The Manager leads the managed services program operations and delivery of candidates through the managed services program.

Job Responsibilities

- Provides comprehensive education for new and current Interim Leaders and Physicians on all AMN policies and procedures.
- Initiates interim engagement processes to prepare the Interim Leader or Physician for their first day at the client organization.
- Applies systems and processes to accurately document engagement details.
- Communicates with and supports Interim Leaders and Physicians throughout their engagement to ensure success for the Interim Leader.
- Researches and resolves one off Interim Leader/Physician issues that may arise during their assignment, in a professional customer service manner.
- Assists in special projects and other related duties as assigned.

Key Skills

- Outstanding interpersonal skills, with the ability to build a rapport with people on all levels
- Excellent, clear and detailed telephone, written and oral communication skills
- Able to handle critical information and confidential situations on occasion
- Ability to meet deadlines, multi-task, and accomplish work in order of priority
- Professional and polished personal presentation

Qualifications

Education & Years of Experience

- Associate's Degree plus 0-2 years of work experience OR High School Diploma/GED plus 2-4 years of work experience

Additional Experience

- Experience in sales or account management
- Demonstrate the ability to effectively use technology, automation, and AI-enabled tools to improve productivity, support decision-making, and enhance business outcomes while adhering to company policies and responsible AI practices.

Work Environment / Physical Requirements

- Work is performed in an office/home office environment.
- Team Members must have the ability to operate standard office equipment and keyboards.

AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.

Our Core Values

● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation

At AMN we embrace the ways we are similar and different; respecting all voices and ensuring everyone has the opportunity to contribute to our collective success. We acknowledge our shared responsibility to foster a welcoming environment where everyone feels recognized and valued. We cast a wide net to recruit and retain competitive talent and build healthcare workforces supportive of the communities we serve. We believe in the power of compassion and collaboration to build healthy communities where access to quality care is available to all. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

At AMN we recognize that in-person connections have value and promote collaboration. You will be expected to come into an AMN Healthcare office at a frequency dependent on the work arrangement for your role.

## Pay Rate
$30.50 - $38.00 Hourly
Final pay rate is dependent on experience, training, education, and location.

This position may include additional compensation such as bonus or commission.  Please ask your recruiter for more information.