About this role
Oxford Casino Hotel, located in Oxford, Maine, is indeed part of Churchill Downs Incorporated and has seen significant growth since it opened in 2012. The casino boasts a variety of gaming options for our visitors, including 23 table games and over 900 of the latest and most popular slot machines. The property also features 2 restaurants, the Ox Pub, and the Oxford Express, and a 107-room hotel which includes 6 well-appointed suites.
The core values of the casino—safety, cleanliness, compliance, and friendliness— reflect the commitment to creating a positive experience for our team members and guests. With these guiding principles, Oxford Casino Hotel aims to continue learning, growing, and improving. It is our hope that you will become the newest member of our team.
DEALER SCHOOL STARTING SOON!!
JOB SUMMARY
While in the dealer roll the incumbent must Deal required card games and provide outstanding customer service. Deal games in accordance with all approved Internal Controls and Gaming Regulations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Demonstrate a proficiency for dealing required table games to company standards.
- Conduct dealer duties in compliance with Systems of Internal Controls, Minimum Internal Control Standards and Standard Operating Procedures.
- Control the pace of the games, pay winning bets and collect losing bets in accordance with house rules, and handle cash transactions.
- Deliver outstanding guest service at all times.
REQUIRED SKILLS AND ABILITIES
Sound technical understanding of games manuals, policies, procedures, and a demonstrated knowledge of policies and procedures of games. Completion of a wide variety of specific games training programs (if offered) with resulting proficiency in several pit games.
EDUCATION AND EXPERIENCE
- Must have comprehensive knowledge and be able to be certified on all table games assigned.
- Demonstrate proficiencies in the handling of cards, cheques, and money, as well as counting and payoff accuracy. Basic math skills are essential.
- Must have the ability to utilize arms and hands equally, allowing them to deal all games accurately and proficiently, meeting Oxford’s standards.
- Must have the ability to freely “walk the game” to effectively protect company assets.
- Must be able to bend and reach for extended periods of time.
- All dealers must pass audition and deal Spanish 21 by day 45 and Mini Bac by day 80.
- All full time dealers must deal all core games.
- Must be Title 31 and Problem Gambling certified, and attend annual training.
- Responsible for knowing all company and department policies and procedures and Internal Controls.
- Must have the ability to walk and stand for extended periods of time.
- Must have excellent customer service.
- Must possess excellent verbal communication skills.
REGULATORY AND COMPLIANCE RESPONSIBILITIES
In addition to the other duties described herein, each and every employee has the following responsibilities related to compliance with laws and regulations:
- Attend required training sessions offered.
- Perform the duties described in compliance with local laws and regulations.
- Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
- Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the employee’s department.
- Consult Internal Control Procedures and Policy Manuals for guidance.
- Report illegal activity to Security or the appropriate levels of Management
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. At other times the work requires some physical exertion, such as long periods of standing, walking, and reaching.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
#OneOxford
SALARY RANGE
$7.55-8.00 + tips
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.