Claim Processing Shift Supervisor - 1st Shift

Job: Claims Processing Shift Supervisor
Pay: $26.00/hr
Location: Mendota Heights 
Schedule: M-F, 7AM-3PM
Temporary: 10/12/2026 to 11/30/2026

Claims Processing Shift Supervisor Job Description:
PrideStaff is in search of a Claims Processing Shift Supervisor for an onsite project in Mendota Heights, MN. The Shift Supervisor leads the claims processing team during an assigned shift while also completing hands-on claims work. The Shift Supervisor serves as the primary contact for temporary staff questions, monitors whether assigned work is completed accurately and adequately, provides day-to-day guidance, and escalates unresolved issues to the internal point of contact. This individual must balance team leadership with individual production responsibilities in a deadline-driven environment.

Claims Processing Shift Supervisor Job Responsibilities :

Serve as the Main Point of Contact for All Temporary Staff During The Assigned Shift

Provide Daily Direction, Answer Procedural Questions, & Reinforce Documented Instructions

Coordinate Day-to-Day Workflow & Help Ensure Work is Distributed & Completed

Monitor Attendance, Productivity, Accuracy, & Completion of Assigned Work

Support Onboarding & Reinforcement Training for Temporary Staff

Perform Full Claims Processor Role Including Mail Intake, Sorting, Data Entry, Claims Review, Validation, Curing, & Processing

Assist Staff With Difficult Claims While Avoiding Unsupported Assumptions

Support Quality Checks & Corrective Guidance as Needed

Maintain Personal Productivity While Managing Shift Responsibilities

Identify Questions or Issues That Cannot Be Resolved Through Established Procedures & Provide Organized Escalation Items to Internal Point of Contact

Communicate Process Updates, Shift Priorities, & Recurring Issues to The Team

Document Significant Staffing, System, Quality, or Workflow Concerns

Claims Processing Shift Supervisor Job Requirements & Working Conditions :

High School Diploma or Equivalent Required

Prior Experience as a Supervisor, Team Lead, Shift Lead, Trainer, or Workflow Coordinator Preferred

Experience in Claims Processing, Settlement Administration, Document Review, Banking Operations, Legal Support, or Records Management Preferred

Familiarity With Microsoft Word, Outlook, & Excel Preferred

Strong Leadership, Communication, Organization, & Problem-Solving Skills

Strong Data Entry & Computer Skills With Excellent Attention to Detail

Ability to Manage Multiple Priorities in a Deadline-Driven Production Environment

Must Work Onsite in Mendota Heights, MN & Consistently Cover Assigned Shift

Must Maintain Dependable Attendance & Punctuality

Must be Available for The Full Project Term of Up to Two Months Whenever Possible

PrideStaff Hiring Requirements :

Must be 18+ Years Old

Must be Willing to Submit to a Pre-Employment Background Check

Must be Able to Provide Proof of Eligibility to Work in The U.S.

Enhance your career with a full-time job, with a great company, competitive wages, and let PrideStaff support you in your future employment endeavors. Your future starts with PrideStaff!

Compensation / Pay Rate (Up to): $26.00 - $26.00