Manager, Digital Health Research Operations

Job Profile:
Research Administration Manager 2

Job Family:
Research Administration

Time Type:
Full time

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:
Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field including two (2) years managerial experience; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Description:

The Manager, Digital Health Research Operations leads the development and day-to-day delivery of STPH faculty-initiated research infrastructure, a centralized faculty-facing resource that helps investigators move research studies and research programs from concept or award to operational readiness.

The Manager serves as a high-touch operational partner for faculty, coordinating research compliance, project execution, laboratory and study startup, research technology and data workflows, staffing, purchasing and access to university resources. The role does not replace institutional offices responsible for regulatory approval, sponsored projects, HR, purchasing, contracting or technology; it integrates those services into a clear launch plan, manages dependencies and handoffs, and follows issues through resolution.

The position requires independent judgment, technical research operations knowledge, strong project management skills and the ability to work across scientific, administrative and technology functions. The Manager works closely with the Associate Dean of Research, faculty, research staff, ASU Health operations and university research-support offices.

Salary Range:  $78,000.00 to $85,000.00; DOE

Essential Duties:

Faculty Research Support & Operational Startup

- Develop and manage the faculty-initiated research operations as STPH’s primary operational entry point for faculty establishing or expanding research activities.
- Conduct research startup/readiness assessments and develop individualized launch plans covering space, staffing, equipment, technology, data, compliance, training, procurement and other dependencies.
- Serve as a consistent point of contact from planning through startup, coordinating university partners, tracking action items and resolving operational barriers rather than relying on referral-only support.
- Coordinate onboarding and operational establishment of new faculty laboratories, research programs and study environments, including space readiness, equipment and supply needs, system access, staffing, shared facilities and specialized research resources.

Research Compliance & Study Readiness

- Identify regulatory, ethical, safety and institutional requirements applicable to proposed research and incorporate them into project launch plans.
- Coordinate readiness activities involving IRB, IBC, IACUC, COI/RCR, research security, export controls, laboratory safety, privacy, data security and required training, as applicable.
- Assist faculty and research teams with preparation and organization of regulatory submission materials, protocol documentation and responses, while routing institutional determinations and approvals to the appropriate compliance authority.
- Track pending approvals, training and other readiness requirements; translate institutional requirements into practical checklists, workflows and next steps for investigators and research staff.

Research Project Execution

- Translate research protocols, funded scopes and investigator plans into executable work plans with milestones, deliverables, responsibilities, dependencies, risks and resource requirements.
- Lead operational coordination for developing research projects, serving as the central project manager through the initial launch phase. For designated projects, transition from initial deployment to providing ongoing, steady-state coordination for clinical and digital research operations. Connect larger or more complex projects to centralized university project management resources as needed.
- Coordinate startup meetings, project schedules, action and decision tracking, risk/issue management and cross-functional follow-through for interdisciplinary, community-based, clinical, translational or digital-health research.
- Coordinate operational inputs for progress updates, sponsor deliverables and internal leadership reporting in collaboration with investigators and research administration staff.

Research Technology, Digital Health & Data Operations

- Serve as an operational liaison between investigators and research technology, data management, digital tools,  and other technical support functions.
- Translate complex study requirements into practical data and technology workflows, explicitly mapping non-traditional data streams (e.g., ecological momentary assessment (EMA) data, continuous wearable sensor streams, and digital phenotypes).
- Support implementation of REDCap or comparable research platforms and coordinate digital health technologies such as wearables, sensors, mobile applications, remote-monitoring tools and participant-facing systems.
- Assess operational needs such as device provisioning, inventory, participant support, data transmission, integrations and lifecycle management; engage specialized resources for research computing, AI, analytics, geospatial technology or other advanced capabilities.
- Work with investigators and institutional experts to ensure technology and data workflows address privacy, information security, accessibility, governance and research compliance requirements.

Process Development, Team Coordination & Partnerships

- Develop standardized research intake tools, readiness assessments, checklists, SOPs, templates and a centralized resource repository for faculty and research staff.
- Identify recurring operational barriers and service gaps, document lessons learned and use faculty feedback and basic service metrics to improve research workflows and resources.
- Provide functional leadership, training and technical guidance to research coordinators, project staff or student researchers assigned to research activities; directly supervise assigned staff as the function grows.
- Build effective working relationships across sponsored projects, research compliance, project management, research technology, data management, information security, EHS, core facilities, business operations, HR, facilities, procurement and other research-support functions.
- Serve as an operational translator between investigators and administrative or technical teams and elevate recurring structural barriers or resource needs to the Associate Dean of Research with actionable recommendations.
- Other duties as assigned.

Desired Qualifications:

- Master’s degree in public health, health informatics, clinical research management, biomedical or behavioral sciences, or a closely related field strongly preferred (in addition to a Bachelor's degree).
- Five to seven years of progressively responsible experience in clinical or human subjects research operations, with a distinct, demonstrable emphasis on digital health research, decentralized clinical trials (DCTs), or mobile health (mHealth) study execution.
- Advanced proficiency in designing and implementing research data architectures. Demonstrated ability to integrate non-traditional data streams—such as remote patient monitoring, continuous wearable sensor data, and ecological momentary assessments (EMA)—into secure, regulatory-compliant electronic data capture (EDC) systems (e.g., advanced REDCap structuring, FDA Part 11 compliant EDCs).
- Deep expertise in navigating complex regulatory landscapes specific to digital technology in human-subjects research. This includes navigating IRB protocols for digital interventions, evaluating digital privacy (HIPAA/GDPR compliance), and translating data security requirements for mobile applications and cloud storage.
- Proven track record of independently managing complex, multi-modal research launches. Demonstrated ability to serve as the operational bridge between scientific investigators, data engineers and software architects, and compliance offices to move projects from concept to execution without heavy oversight.
- Strong background in developing standard operating procedures (SOPs), process maps, and training materials specifically tailored for digital health research environments and interdisciplinary teams.
- Demonstrated experience supporting faculty investigators and independently coordinating complex, cross-functional research activities involving regulatory requirements, staffing, space, equipment, technology, data workflows, and institutional processes.
- Working knowledge of IRB and other research compliance areas, such as IBC, IACUC, biosafety, COI/RCR, research security, export controls, HIPAA/privacy, or research data security.
- Experience with research platforms such as REDCap, digital health technologies, interdisciplinary research, and development of SOPs, process maps, training materials, or other operational resources.
- Strong project leadership, judgment, and ability to provide high-touch, consultative support within a complex, decentralized research environment.
- Professional certification in clinical research (e.g., SOCRA CCRP, ACRP CCRC) or advanced project management (e.g., PMP, Agile/Scrum) is highly desirable.

Working Environment:

- Activities are performed in an environmentally controlled office setting with extended periods of sitting, keyboarding, and computer use.
- Position requires the ability to stand for varying lengths of time and walk moderate distances to attend meetings and events.
- This role offers flexibility with in-person or hybrid work arrangements.
- Hybrid arrangements will require a minimum on-site presence, with expectations to be present for key meetings, events, and strategic engagements.
- The primary work location is the Downtown Phoenix campus; travel to other campuses or off-site locations may be required.
- May require work during evenings and weekends to support events, critical meetings, or high-priority deadlines.

Department Statement:

The School of Technology for Public Health (STPH), part of ASU Health, is advancing a new approach to public health by bringing together technology, data, engineering, and health to address complex challenges affecting communities in Arizona and beyond.

Through interdisciplinary education, research, and innovation, STPH develops and applies emerging technologies to improve health outcomes, strengthen public health systems, and expand our ability to prevent, detect, and respond to health threats. The School’s work spans areas such as digital health, data science, diagnostics, environmental and population health monitoring, wearable and sensor technologies, and community-based research.

STPH brings together faculty, students, researchers, and partners from across disciplines to translate ideas into practical solutions with real-world impact.

Join us and you’ll be part of a growing school helping shape the future of public health—using technology and innovation to improve the health of individuals, communities, and populations.

Driving Requirement:
Driving is not required for this position.

Location:
Campus: Downtown Phoenix

Funding:
No Federal Funding

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub .

To be considered, your application must include all of the following attachments:

- Cover letter
- Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf . You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

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ASU’s comprehensive benefits package is a key part of your total compensation. Visit the ASU   Compensation Estimator

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:
This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.