Outside Sales - Electrical Testing & Services

Outside Sales – Electrical Testing & Services

Position Summary
Outside Sales is responsible for developing and growing customer relationships with a primary focus on electrical acceptance testing, maintenance testing, commissioning, and preventive maintenance services . This position will actively develop new customers, expand existing accounts, and execute territory strategies that drive profitable service revenue and build RESA Powers local testing and services business.

The role will serve as a technical commercial resource to customers, helping identify electrical reliability, safety, maintenance, and lifecycle needs while leveraging RESA Powers broader capabilities in switchgear, circuit breakers, transformers, engineering, and power distribution equipment .

Responsibilities

- Grow the customer base and achieve or exceed monthly and annual sales goals within the assigned territory, with a primary focus on electrical testing and maintenance services.

- Actively prospect and develop new customers through outbound business development, project tracking, contractor relationships, referrals, industry networking, and targeted account development.

- Build and grow RESA Powers local electrical testing and services business by identifying new markets, customers, projects, and recurring service opportunities.

- Develop new business and expand existing relationships across industrial, commercial, utility, data center, healthcare, manufacturing, and other mission-critical facilities.

- Cultivate and maintain relationships with electrical contractors, EPCs, general contractors, engineering firms, end users, utilities, and project owners through regular customer visits, site walks, and proactive account development.

- Build relationships with electrical contractors, EPCs, general contractors, engineering firms, and project owners to identify acceptance testing, commissioning, startup, and new-construction opportunities early in the project lifecycle .

- Develop relationships with facility owners and operators to identify recurring maintenance testing, preventive maintenance, planned outage, and turnaround opportunities .

- Identify, develop, quote, and close opportunities for acceptance testing, maintenance testing, commissioning, and preventive maintenance, including:

- Low- and medium-voltage switchgear testing

- Circuit breaker testing and maintenance

- Transformer testing and maintenance

- Protective relay testing

- Cable testing

- Grounding system testing

- Infrared inspections

- Electrical system commissioning and startup support

- Electrical preventive maintenance programs

- Planned outage and turnaround support

- Other electrical testing and reliability services

- Understand customer maintenance cycles, outage schedules, equipment condition, and reliability requirements to develop recurring service opportunities and long-term account plans.

- Perform customer site visits and job walks to understand electrical infrastructure, equipment, project requirements, outage constraints, and scope requirements necessary to develop accurate and profitable proposals.

- Review customer specifications, one-line diagrams, equipment information, and maintenance requirements to help define testing and service scopes.

- Apply knowledge of industry standards and best practices, including ANSI/NETA ATS, ANSI/NETA MTS, NFPA 70B, NFPA 70E, NEC, and OSHA requirements , when developing customer solutions.

- Work closely with estimating, operations, field service, engineering, and technical teams to develop scopes of work, pricing, schedules, and customer solutions.

- Serve as the commercial point of contact throughout the sales process and ensure an effective transition from opportunity development through project execution.

- Identify opportunities to expand customer relationships beyond testing and maintenance through RESA Powers broader electrical infrastructure lifecycle capabilities.

- Develop cross-sell opportunities involving switchgear, circuit breakers, transformers, engineering, and related power distribution equipment and services , including:

- Breaker repair, rebuild, retrofit, and replacement

- Switchgear repair, modernization, and replacement

- Transformer testing, repair, maintenance, and replacement

- Engineering and power system studies

- Equipment upgrades and modernization

- Remanufactured and reconditioned electrical equipment

- Replacement equipment and lifecycle solutions

- Leverage testing results, equipment condition, customer maintenance programs, and lifecycle requirements to identify additional equipment, engineering, and service opportunities.

- Develop and execute a territory sales strategy in conjunction with sales leadership and local business unit leaders.

- Build and maintain a healthy sales pipeline through prospecting, account planning, customer visits, referrals, project tracking, and targeted business development.

- Develop strategic account plans for key customers that identify current opportunities, future projects, recurring maintenance needs, and potential cross-sell opportunities.

- Maintain accurate opportunity, activity, account, pipeline, and forecasting information within the company CRM.

- Develop relationships across RESA Power locations and business units to provide customers with broader technical capabilities and geographic coverage.

- Maintain strong relationships with vendors, internal technical resources, and strategic partners to deliver appropriate technical and commercial solutions.

- Participate in sales planning, budgeting, forecasting, customer events, industry associations, and trade shows.

- Negotiate commercial terms, pricing, and scope changes while maintaining appropriate margin discipline.

- Other duties as assigned.

Required Skills and Experience

- Bachelors degree in a related field preferred; minimum five years of relevant electrical industry, technical sales, field service, or business development experience, or an equivalent combination of education and experience.

- Demonstrated understanding of electrical acceptance testing, maintenance testing, commissioning, and preventive maintenance services .

- Working knowledge of electrical power distribution systems and equipment, including switchgear, circuit breakers, transformers, protective relays, cables, and associated equipment.

- Familiarity with applicable electrical testing and safety standards, including ANSI/NETA ATS, ANSI/NETA MTS, NFPA 70B, NFPA 70E, NEC, and OSHA .

- Experience with low- and medium-voltage electrical distribution equipment required; high-voltage experience is a plus.

- Ability to review one-line diagrams, equipment information, customer specifications, and maintenance requirements to identify service opportunities.

- Proven ability to prospect, develop new accounts, create opportunities, build customer relationships, prepare technical-commercial solutions, and close sales .

- Demonstrated ability to build a territory and generate new business rather than relying solely on existing accounts or inbound opportunities.

- Experience developing business with electrical contractors, EPCs, engineering firms, facility owners, and end users preferred.

- Experience selling into industrial, commercial, utility, data center, healthcare, manufacturing, or other mission-critical markets preferred.

- Ability to identify additional equipment, engineering, and service opportunities resulting from electrical testing and maintenance activities.

- Strong technical aptitude with the ability to translate customer electrical requirements into practical service solutions.

- Strong communication, presentation, negotiation, and account-management skills.

- Demonstrated ability to develop new accounts while expanding revenue within existing customers.

- Ability to collaborate effectively with field technicians, technical specialists, estimators, engineers, operations leaders, and other internal resources.

- Proficiency with Microsoft Office Suite and experience utilizing CRM systems preferr

Who we are!

RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade!

Our Mission

Ensure reliable and safe mission-critical power across our customers electrical infrastructure lifecycle.

Our Vision

To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry.

Core Cultural Competencies

- We do it right

- We pride ourselves on our integrity and expertise. We dont cut corners.

- You perform job responsibilities safely, efficiently, and thoroughly all day, every day.

- You conduct yourself professionally, ethically, and honestly.

- You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.

- You are on time and preplan time off.

- You produce a quality product.

- We are customer driven

- Our number one concern is our customer and our long-term relationships with them prove our dedication.

- You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner.

- You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management.

- We focus on growth

- We are dedicated to growing the company and our employees.

- You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job.

- You seek out new assignments and assume additional duties.

- You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.).

- We solve problems

- Every day is different, so we need to be innovative, decision makers, flexible and adaptable.

- You efficiently and thoroughly complete assignments.

- You perform work assignments independently.

- You propose new ideas and find better ways of doing things.

- We get it done

- We are efficient, reliable and no nonsense. We work hard, but we also play hard.

- You follow through on commitments in a timely way.

- You produce easily understandable and accurate reports that meet customer and/or Company expectations.

- You actively listen. You seek advice and help as appropriate.

- You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.).

- We build strong relationships

- Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers.

- You collaborate to create the best solutions for each other and our customers.

- You build strong relationships within the team, across RESA departments and locations and with customers and vendors.

Additional Information:

Job: Full-Time

Location: Buffalo, NY

Travel: Up to 40% travel.

Relocation: Relocation assistance not available.

Compensation: The anticipated base salary range for this position is $100,000 - $150,000 , plus uncapped commission. Final compensation will be based on experience, skills, and overall fit

Benefits: Full benefits including medical, dental, vision, company paid life insurance, anniversary bonuses, Employee Ownership Plan, matching 401k, and paid time off.

Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website.

Physical Demands: Lifting a maximum of 50lbs on a daily, crawling, climbing, standing for long periods of time, and working in non-ideal conditions.

RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.