About this role
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
Welcome to The Dellshire, a distinctive pre-build property in the Pyramid Global Hospitality portfolio. Set to open in the Spring of 2026, this themed resort will feature a design unlike any other, offering a unique setting for future hospitality professionals. Dellshire Resort, an independent four-star destination resort, is nestled in the scenic beauty of Wisconsin Dells. This is a rare opportunity to shape and elevate the positioning of a unique property known for its immersive guest experiences, natural surroundings, and Midwestern hospitality. As The Dellshire moves through development, future team members have the opportunity to be part of the launch of something truly special. As part of the Pyramid Global Hospitality family, you’ll join a people-first culture that values collaboration, growth, and exceptional service. If being part of a one-of-a-kind opening excites you, we invite you to join our Pyramid family and apply today.
What you will have an opportunity to do:
Recreation Attendant
Dellshire Resort
Where imagination, wonder, and togetherness come to life in extraordinary style.
Shape your success in a place built for unforgettable experiences.
At Dellshire Resort - a world-class, medieval-inspired destination where technology meets timeless adventure - you’ll join a team dedicated to awakening imagination, wonder, and connection.
The Recreation Attendant plays a key role in creating memorable guest experiences through engaging recreational activities and exceptional service. This position is responsible for assisting guests with pool, recreation, and family entertainment center amenities while ensuring a clean, safe, and welcoming environment. The ideal candidate is energetic, guest-focused, and passionate about resort activities and hospitality.
Why You’ll Love Dellshire
- Be part of a resort that blends luxury and adventure into a storybook setting.
- Work with a team that values creativity, collaboration, and connection.
- Experience professional growth in a dynamic, pre-opening environment with room to make your mark.
- Competitive pay
- Comprehensive health, dental, and vision coverage
- Paid time off and holidays
- 401(k) with employer match
- Associate recognition programs
- Exclusive discounts and family perks
- Free employee meal daily
What You’ll Do
- Greet and engage with guests, provide information on recreation programs, activities, and amenities.
- Assist guests with equipment, towels, and recreational supplies.
- Monitor pool and recreation areas to ensure safety, cleanliness, and guest satisfaction.
- Set up and tear down activity areas, games, and events.
- Oversee use of recreation equipment; ensure cleanliness, functionality, and proper storage after use.
- Maintain inventory of recreation supplies and replenish as needed.
- Clean recreation facilities, remove trash and soiled linens, and follow safety protocols.
- Promote resort activities and encourage guest participation.
- Communicate guest concerns or maintenance issues to supervisors promptly.
- Assist with concessions as needed.
- Complete other duties as assigned by Supervisor/Manager.
What are we looking for?
Who You Are
- Experience in hospitality or guest services preferred but not required; on-the-job training provided.
- Strong interpersonal and communication skills.
- Basic English communication skills required.
- Ability to remain calm and professional in a guest-facing environment.
- Ability to work both independently and as part of a team in a guest-focused environment.
- Must be dependable, energetic, and comfortable working indoors, outdoors or around water.
Join us in creating something extraordinary.
Apply today to bring your passion for hospitality to Dellshire Resort—where every activity tells a story, and every story begins with you.
Dellshire Resort is part of Pyramid Global Hospitality , a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.
Pyramid Global Hospitality is an Equal Opportunity Employer
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
Compensation:
$16.18
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$16.18
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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