About this role
Job Purpose:
- The Shuttle Driver at Parking Management Services Group is responsible for providing safe, reliable, and timely transportation services to our clients. This role involves operating company vehicles to transport passengers between designated locations, ensuring a positive experience through professional and courteous service. The Shuttle Driver plays a crucial role in maintaining the company's reputation for excellence in customer service and safety.
Key Responsibilities:
- Operate shuttle vehicles in a safe and efficient manner, adhering to all traffic laws and regulations.
- Transport passengers to and from designated locations, ensuring timely and accurate pick-up and drop-off services.
- Maintain a clean and orderly vehicle, performing routine inspections and reporting any maintenance needs.
- Assist passengers with loading and unloading luggage, ensuring their comfort and safety.
- Communicate effectively with passengers, providing information about routes, schedules, and any changes in service.
- Demonstrate a strong safety-first mindset, adhering to all safety protocols and procedures.
- Exhibit punctuality and reliability, maintaining a consistent schedule and managing time effectively.
- Work collaboratively with team members and supervisors to ensure seamless operations.
- Adapt to various weather conditions while performing duties outdoors, maintaining a professional demeanor.
- Utilize problem-solving skills to address any issues or concerns that may arise during transport.
- Maintain a valid CDL license with Passenger endorsement and CPNC for New Orleans, ensuring compliance with all licensing requirements.
- Uphold the company's standards for excellent customer service and contribute to a positive team environment.
Qualifications
Required Education:
- High school diploma or equivalent
Required Experience:
- Minimum of 2 years of professional driving experience
- Experience in handling and lifting luggage up to 50 lbs
- Proven track record of maintaining a clean driving record
Required Skills and Abilities:
- Valid Commercial Drivers License (CDL) with Passenger endorsement
- Must possess a Certificate of Public Necessity and Convenience (CPNC) for New Orleans
- Valid drivers license with a clean driving record
- Ability to operate shuttle vehicles safely and efficiently
Preferred Skills and Abilities:
- Strong communication and interpersonal skills to interact effectively with passengers and team members
- Punctuality and dependability in adhering to schedules and timelines
- Ability to work in a fast-paced environment while maintaining composure
- Comfort and adaptability to work outdoors in various weather conditions
- Safety-first mindset, prioritizing passenger and personal safety at all times
- Excellent time management and reliability to ensure timely shuttle operations
- Situational awareness and problem-solving skills to address unexpected challenges efficiently